Senior Director, Solutions Architecture

We're seeking a Senior Director, Solutions Architecture to lead our team of Solution Architects within Cohere Health's PaaS Delivery organization. In this player-coach role, you'll set the technical and business standard for how Cohere designs solutions for complex healthcare clients running large, mission-critical platforms like claims systems and utilization management infrastructure. This is a remote-first role that may require travel to Boston, MA for new hire onboarding and occasional in-person team meetings and company events.

Responsibilities

Manage a team of 8 Solution Architects (hiring, coaching, performance management, and career development); Own the solution architecture operating model and capacity plan; Set the standard for solution design quality across the team; Foster a culture of engaging with customers where they are; Own escalations when a solution design is contested, technically infeasible, or in tension with a commercial commitment; Balance workload and account assignments across the team; Partner with Solution Owners, FDEs, Platform Configuration, QA, and TPMs to keep solution design in sync with delivery timelines; Represent Solution Architecture in cross-functional planning and with client executive stakeholders; Build repeatable training materials, templates, and playbooks

Requirements

15+ years in solution architecture, technical consulting, or similar client-facing technical roles, including significant healthcare experience; 5+ years directly managing a technical team (solution architects, FDEs, technical consultants, or similar); Familiarity with large, complex platforms such as claims systems, utilization/care management platforms, or similarly mission-critical enterprise systems; A record of leading and making decisions in ambiguous, fast-changing environments without waiting for perfect information; Strong technical judgment paired with genuine people leadership; Credibility with client executives, including delivering hard messages when a solution can't meet an expectation

Nice to have

Deep experience with payer operations, utilization management, or prior authorization; Experience with FHIR-based integration, including Da Vinci standards, alongside legacy payer integration patterns; Background scaling a technical team through rapid company growth; Experience presenting to and influencing client executive stakeholders

Benefits

Medical, dental, vision, life, disability insurance, and Employee Assistance Program; 401K retirement plan with company match; Flexible spending and health savings account; Flex Time Off and company holidays; Up to 14 weeks of paid parental leave; Pet insurance; About 10% travel