Senior Ecommerce Manager

Pattern accelerates brands on global ecommerce marketplaces, leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting, and customer service. Pattern is expanding and we are looking for an established Senior Managers to join our European Team in London to support the scaling of the business by driving the performance of the brands we represent on Amazon and other Marketplaces. You will own the relationship and financial performance of a portfolio of global brands and you’ll lead a team of Brand Managers and Brand Executives.

Responsibilities

Drive revenue and profit growth for your portfolio of brands (~ 2-3 brands) in the EU across marketplaces through a data driven approach; Define and execute against a clear E2E plan to achieve targets via promotional planning, seasonal phasing, NPD launches, advertising campaigns, SEO/Content optimization, CX and operational improvements, etc.; Proactively manage internal and external stakeholders to ensure that an efficient operation is delivered across the end-to-end value chain. (Close collaboration with Advertising, Operations, Finance, Merchandising, etc); Leading by example by getting into the detail and relentlessly seeking out opportunities to drive sales and remove defects; Own the budgeting process and forward-looking plan for your portfolio of brands to include, sales, profit margins, investments and work with internal digital marketing team to build and manage advertising budget to strategically grow brands across Europe on all marketplace platforms; Build trust and long-term relationships with your brand portfolio to deliver client satisfaction results in an NPS of 9+; Have a passion for continuous improvement by building and automating processes to scale the business at pace

Requirements

Min of 5 years' experience working within an ecommerce business, with marketplace experience (e.g. Amazon, TikTok, Zalando); Analytical and able to make sense of data/complexity; Can influence externally and internally to achieve common goals; Independent, highly motivated, and focused on outcomes; Able to deal with ambiguity and to thrive in a fast-paced, start-up-type environment by pivoting priorities; A proactive nature, problem and innovative solver; Excellent time management and organisation skills to prioritise workloads effectively; 2:1 degree or above; Strong Microsoft Office skills with PowerPoint and Excel and ability to learn new tools

Nice to have

Be prepared to talk about professional accomplishments with specific data to quantify examples; Be ready to talk about how you can add value and be the best addition to the team; Focus on mentioning how you would be partner-obsessed at Pattern; Be prepared to talk about any side projects related to data and analytics

Benefits

28 days Holiday (increasing to 32 with each year of service); Competitive salary; RSUs (Restricted Stock Units); Hybrid working (3 days a week in the office); Private Medical Insurance + gym discounts; Free breakfast and snacks in the office; Enhanced Pension Scheme; Cycle to Work scheme; Enhanced Maternity and Paternity leave and pay; 4 week work from anywhere policy; Regular company socials; Nursery Scheme