Senior Engineering Manager (Network Value + Outcomes)

Headway's mission is to build a new mental healthcare system that everyone can access. As Senior Engineering Manager for Payer & Outcomes, you'll lead the two teams that answer outcomes and network value. Outcomes builds our measurement backbone: collecting patient-reported outcomes at scale, tracking symptom improvement and retention to care, and turning that into evidence we can stand behind. Network Value builds the intelligence behind utilization and cost of care, covering patient acuity and segmentation, provider efficiency ranking, and the sub-network logic that routes a patient to the right level of care. You'll own delivery on a company-level goal we have publicly committed to: significantly increasing the share of new patients with a baseline outcome measure, without increasing provider churn.

Responsibilities

Lead, manage, and grow two engineering teams; Own delivery on a company-level outcomes key result, including its guardrails; Set the technical and operational roadmap across measurement, segmentation, and utilization; Develop your team through weekly 1:1s, mentorship, and direct feedback, and develop the manager reporting to you; Partner closely with Product, Clinical, Data Science, and Commercial to iterate quickly and rigorously; Contribute to the broader group and company strategy, not just your own roadmap

Requirements

6+ years of engineering management experience at a high-growth startup or scale-up, including managing managers or tech leads; 3–5+ years of experience as a software engineer, enough to hold technical direction credibly; A track record of building and leading high-performing teams that delivered business outcomes through technical investment; A strong product mindset and cross-functional relationships that build trust with users and stakeholders; Experience owning an externally-committed metric, with the scope discipline that requires; Comfort with data- and ML-heavy systems: measurement, experimentation, and metric guardrails

Nice to have

healthcare, insurance, or another regulated, high-trust domain; value-based care, quality measurement, or utilization management; prior experience with Python, React, and AWS infrastructure

Benefits

Equity Compensation; Medical, Dental, and Vision coverage; HSA / FSA; 401K; Work-from-Home Stipend; Therapy Reimbursement; 16-week parental leave for eligible employees; Carrot Fertility annual reimbursement and membership; 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st; Flexible PTO; Employee Assistance Program (EAP); Training and professional development