Senior Engineering Manager, Software Engineering

The Developer Experience (DevEx) Delivery Engineering team builds and operates Zillow's software delivery platform. This is the paved road from commit to production that every Zillow Group engineer relies on to build, test, deploy, and ship. As the Engineering Manager for the new India-based Delivery Engineering team, you'll build and lead a founding, general-purpose platform team responsible for high-impact work across CI/CD and build infrastructure, Progressive Delivery, migration and deprecation programs, GitLab/Artifactory operations, and mobile release/build tooling.

Responsibilities

Build and grow a high-impact founding team that owns platform, Progressive Delivery, migration, and mobile-release work as first-class contributors; Establish a follow-the-sun operating model with defined overlap, handoff practices, async-first documentation, and a phased India on-call rotation; Hire a senior founding team and set and hold a high hiring bar; Partner with US area leads and the TPM to allocate capacity, limit work in progress, reduce context switching, and drive predictable delivery; Raise the bar on operational excellence: on-call practices, incident response, post-incident reviews, SLOs, runbooks, and toil reduction; Champion AI-first delivery across the SDLC, including agentic migration, AI code review, rollout analysis, and platform operations; Create a healthy engineering culture across time zones with clear goals, feedback, performance management, development plans, and technical-leadership growth

Requirements

10+ years of professional software engineering experience, including 5+ years managing engineering teams that build backend, platform, infrastructure, SRE, or developer-productivity services; Staff+ technical depth and sound judgment: able to align business goals with platform capabilities and guide architecture beyond the immediate team; Strong operating experience: production ownership, on-call, incident response, observability, runbooks, and improving reliability over time; A proven hiring and talent-development bar: able to recruit, assess, onboard, mentor, and manage performance with clarity and empathy; Exceptional written and verbal communication across seniority levels and geographies; comfortable with async-first decision-making; Demonstrated ability to build trust with distributed stakeholders and represent India engineering as a peer ownership function

Nice to have

Experience building or scaling a new site or distributed engineering team, especially across US–India; Experience in DevEx, platform, CI/CD, cloud infrastructure, release engineering, or SRE organizations supporting many internal customers; Hands-on familiarity with AWS, Kubernetes, Terraform, GitLab, CI/CD runners, observability tooling, and modern incident management; Experience applying AI to engineering workflows with a quality, governance, and developer-trust mindset

Benefits

Founding role: shape a new India engineering site and help set the technical and cultural bar from day one; High leverage: work on the platform used by every Zillow engineer and every major product surface; Modernization agenda: GitLab Dedicated, runner rearchitecture, Progressive Delivery, Artifactory modernization, and legacy retirement; AI-first work: real production use cases across code review, migrations, incident analysis, and deployment safety; Global collaboration: partner directly with US engineering leaders while building durable India ownership; Competitive base pay; Incentive compensation