Senior Fraud Analyst - French Market

Join us as a Senior Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's French market customers from scams and fraudulent activities.

Responsibilities

Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities; Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention with limited need for oversight; Independently investigate complex fraud cases and implement preventive measures across financing and payment products; Own medium-scale projects end-to-end, aligned with team objectives set by your Lead; Support junior analysts and new joiners on complex cases as needed; Work with Risk and Security teams to strengthen fraud detection capabilities and align strategies; Deliver high-quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency

Requirements

Fraud/AML experience: Solid experience in fraud detection or AML, with demonstrated ability to independently handle complex cases; Languages: Bilingual in English and French; Investigative mindset: Strong evidence-based and creative thinking skills to detect patterns and solve complex fraud cases; Communication skills: Confident communicating with customers and counterparties, including in sensitive situations; Coaching ability: Comfortable supporting junior analysts or new joiners on casework when needed; Learning mindset: Open to feedback and motivated to keep sharpening skills and knowledge

Nice to have

Portuguese

Benefits

Established, specialized team; Real ownership; Breadth of casework; Process ownership; Continuous learning