Senior GIS Technical Lead and Program Manager

The Senior GIS Technical Lead & Technical Program Manager is the organization’s SME for geospatial systems, fiber network design data, and technical program manager across all platforms of the GIS IQGeo network infrastructure system and Address Management System (AMS). This role owns the overall AMS and IQGeo ecosystems, ensures system readiness, resolves complex engineering & logic issues, and project manages the engineering, construction, planning and operations teams to execute efficiently. This is a senior technical authority responsible for raising the quality bar, setting standards for vendors, mentoring peers, and serving as the escalated problem solver across Eng, Construction, Finance and Operations.

Responsibilities

Serve as senior technical authority for ArcGIS / QGIS; direct interface/ liaison with IQGeo system developers and Address Management System (AMS) teams; define upcoming business priorities and design requirements; drive system improvements; own AMS UAT testing requirements; design expert-level automated reviews of geospatial address qualification data; interpret and correct data anomalies in address datasets, premise mapping, and network topology; deliver clear, actionable solutions; perform deep-dive technical validation of AMS enhancements; own quality gate before AMS changes are put in production; handle Tier I, II, III updates in-house; oversee UAT testing; maintain version control, change management, and documentation of data workflows; support cross-functional teams with high-complexity spatial and design insights; participate in build-readiness reviews and design strategy sessions; train engineers, surveyors, and field teams on GIS usage, standards, and troubleshooting; create documentation, SOPs, and guides; serve as go-to mentor for junior and mid-level GIS or design engineers

Requirements

5–8+ years of experience in GIS within telecom, utilities, or infrastructure; Mastery of ESRI ArcGIS, QGIS, or similar systems; Strong understanding of fiber network architecture, OSP design, and construction workflows; Proven expertise reviewing and troubleshooting fiber designs; Ability to solve complex data problems with minimal oversight; Excellent communication skills—translating technical detail for non-technical audiences

Nice to have

Experience in large-scale network builds, ideally in ILEC or startup environments; Familiarity with API integrations, automation scripting (Python, SQL); Experience creating GIS-based analytics or dashboards for leadership

Benefits

Competitive compensation and comprehensive benefits; medical, dental, vision, and life insurance; employee assistance program; 401K plan with company match; voluntary benefits; paid time off programs