Senior GTM Strategy & Operations Manager

As a member of Zip’s GTM Strategy & Operations team, you’ll be a key partner to Sales, Marketing, and the broader executive team - driving strategic planning, operational execution, and analytical rigor across our revenue engine. This team sits at the intersection of go-to-market execution, company strategy, and systems - giving you a unique seat at the table to shape the trajectory of the business. You’ll operate as a true business partner and execution arm for our revenue leaders - owning the core rhythms, models, and metrics that power GTM performance.

Responsibilities

Own GTM operations for a business unit: Lead day-to-day operations and long-term planning for one or more sales segments, including territory design, comp plans, sales metrics, reporting, and “whatever it takes.”; Act as a strategic thought partner: Be the go-to partner for sales leadership and execs - whether it’s solving complex problems, framing key decisions, or bringing structure to ambiguity.; Drive GTM cadence and accountability: Run the operating rhythm - owning pipeline reviews, forecast calls, QBRs, and leadership syncs. You’ll push velocity, track outcomes, and ensure every meeting drives impact.; Lead cross-functional execution: Work across Sales, Marketing, CS, Product, and Finance to drive strategic initiatives forward - bringing a GTM perspective to company-wide efforts and ensuring alignment across teams.; Build with data: Use SQL, spreadsheets, and BI tools to structure analysis, validate assumptions, and uncover insights that improve GTM execution and drive growth.; Own special projects: From compensation design to rep productivity modeling to account segmentation - you’ll own critical, high-impact workstreams that move the business forward.

Requirements

8+ years of experience in sales strategy, revenue operations, consulting, investing, or a similar high-performance environment; Strong analytical and modeling skills - you’re fluent in Excel/Sheets and can write SQL or are willing to learn; Deep understanding of go-to-market motions and SaaS business models, with battle-tested views on comp, funnel metrics, over-assignment, and enrichment; Experience working closely with GTM systems like Salesforce, Outreach, Clari, and Gong; Excellent written and verbal communication - you can structure thinking clearly, write concise memos, and present to executives with confidence; Attention to detail - you go deep on problems, sweat the edge cases, and set the quality bar high; High bias for action - you move fast, think in tradeoffs, and find a way forward when others see blockers; Technically inclined - you’re not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems; A collaborative mindset - you’re opinionated but open to all perspectives, and you know how to drive alignment across stakeholders; A proven operator - you’ve managed large, ambiguous projects that required both strategic thinking and tactical execution.

Benefits

Start-up equity; Full health, vision & dental coverage; Catered lunches & dinners for SF or NY employees; Commuter benefit; Team building events & happy hours; Flexible PTO; Apple equipment plus home office budget; 401k plan