Senior Human Resources Generalist

We are seeking a collaborative, proactive, and business-minded Senior Human Resources Generalist to support our growing organization. This role will partner closely with leaders and employees across multiple functions, providing strategic and hands-on HR support in employee relations, talent management, performance, engagement, organizational effectiveness, and change management. Reporting to the Director of Human Resources, you'll play a critical role in helping leaders navigate people challenges, drive employee engagement, and build high-performing teams while ensuring alignment with ecobee's culture and values.

Responsibilities

Partner closely with leaders and employees across multiple functions, providing strategic and hands-on HR support in employee relations, talent management, performance, engagement, organizational effectiveness, and change management; Serve as a trusted advisor to leaders and employees on employee relations matters, performance management, employee development, and workplace concerns; Conduct and support employee investigations, conflict resolution, and corrective action processes while ensuring fairness and consistency; Coach leaders on talent management, change leadership, performance conversations, career development, and employee engagement; Interpret and apply company policies, employment legislation, and HR best practices; Partner with leaders to support workforce planning, organizational design, succession planning, and talent review processes; Facilitate performance management activities, including goal setting, development planning, talent calibration, and performance improvement plans; Help drive accountability for employee development and career growth initiatives; Support leadership capability-building and manager effectiveness programs; Analyze engagement survey feedback and partner with leaders to develop meaningful action plans; Support initiatives that strengthen employee experience, retention, inclusion, and organizational culture; Partner with cross-functional teams to implement employee recognition, wellness, and engagement programs; Act as a culture ambassador and champion ecobee's values throughout the employee lifecycle; Support compensation planning activities, promotions, organizational changes, and employee life-cycle transactions; Partner with Talent Acquisition to support hiring, onboarding, and workforce planning initiatives; Assist with HR analytics, reporting, and workforce insights to support business decision-making; Participate in enterprise-wide HR programs and projects, including organizational change initiatives and harmonization efforts across Generac Home and ecobee; Support leaders through organizational changes by providing coaching, communication guidance, and change management support; Help ensure successful adoption of new programs, processes, and ways of working; Identify organizational risks and proactively recommend solutions that balance employee experience and business outcomes.

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field; 5+ years of progressive Human Resources experience in a Generalist, HRBP, or Employee Relations capacity; Strong knowledge of Ontario employment legislation and HR best practices; Experience managing complex employee relations matters and workplace investigations; Demonstrated ability to build credibility and influence leaders at all levels of the organization; Strong facilitation, communication, and coaching skills; Ability to manage multiple priorities in a fast-paced, evolving environment; Strong analytical and problem-solving capabilities.

Nice to have

Experience supporting technology, customer support, product, engineering, or corporate functions; Experience working within a high-growth or rapidly changing environment; Experience with Workday or similar HRIS platforms; Demonstrated success implementing HR programs and leading change initiatives; Experience partnering with both Canadian and U.S. teams.

Benefits

Eligible for variable compensation including short term and long-term incentives; medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts; accrued paid time off; paid Holidays (10 for Ontario, 11 for British Columbia); RRSP retirement benefits.