Senior II Engineer - Commercial Technology

The Technical Lead will provide technical leadership for one of the engineering capabilities within Commercial Technology, working closely with the Engineering Manager, Product, engineers, other Technical Leads and the wider Commercial Technology leadership team. Commercial Technology is part of the Internal Products group within FT Product & Technology and is responsible for building and operating the technology platforms that support the FT's commercial capabilities across Marketing, Sales, Service and Commercial Data. The role reports to the Principal Engineer for the Commercial Technology domain.

Responsibilities

Own the technical direction for the Marketing & Commercial Data capability; Lead architectural thinking and significant technical decisions across the capability; Establish and champion engineering standards, patterns and practices across the team; Provide hands-on technical leadership and guidance to engineers; Mentor engineers and technical specialists; Promote strong engineering practices including testing, automation, observability, security, documentation and sustainable software development; Provide technical input into roadmaps, planning and prioritisation; Work with Product, Programme and business stakeholders to translate business requirements into technical approaches; Work effectively with external technology partners and delivery vendors; Be accountable for the technical health and sustainability of the Marketing & Commercial Data capabilities; Provide technical leadership during incidents affecting Marketing & Commercial Data capabilities; Provide technical leadership for the evolution of the FT's Marketing & Commercial Data technology landscape; Shape the technical transition from Bloomreach and Marketo towards Salesforce-based marketing and data capabilities

Requirements

Experience managing, leading or designing a Customer Data Platform, ideally utilising Salesforce Marketing Cloud Next and Data 360; Significant software engineering experience working with complex production systems, platforms or enterprise technology; Experience providing technical leadership across engineering teams or significant technology capabilities; Strong architectural and engineering judgement, with experience making and guiding significant technical decisions; Strong understanding of modern software engineering practices and the design of secure, resilient, scalable and maintainable systems; Experience identifying and managing technical debt, architectural risk, technology lifecycle concerns and cross-system dependencies; Experience working closely with engineers to solve complex technical problems while enabling others to take ownership and develop their expertise; Experience balancing immediate delivery needs with longer-term architecture, engineering quality and technical investment; Strong understanding of operational excellence, observability, reliability and production engineering; Experience working effectively with Product, Engineering, Data, Programme and business stakeholders; Ability to communicate complex technical considerations and trade-offs clearly to both technical and non-technical audiences; Experience working across teams and influencing technical decisions beyond your immediate area

Nice to have

Experience with Salesforce, marketing technology, customer data platforms, enterprise SaaS ecosystems or complex integration architectures; Experience leading technical change across significant platform or technology transformations; Interest in how technology and data can enable better customer experiences and commercial outcomes

Benefits

Annual bonus scheme; 25 days paid leave; 24/7 Employee Assistance Program; Life Insurance; Enhanced Parental Leave policy; Food Allowance; Multisport Card; Both in house and external training programs; Dedicated training budget (for conferences, courses etc.)