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Senior Instructional Design Specialist

Americas Best Contacts and Eyeglasses Alpharetta, Сполучені Штати
Повна зайнятість Гібридна робота

Дата публікації: 24.09.2026

At National Vision we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible. National Vision is one of the largest optical retail companies in the United States with over 1,200 stores. We operate four retail brands: America’s Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career growth is a reality.

We are hiring for a Senior Instructional Design Specialist to join our growing team!

The Senior Instructional Design Specialist assists the Company in developing and evaluating training programs designed for field management and associates and corporate associates and leadership as needed. This position partners with Field Operations to determine training needs, design new programs, and update existing training programs to successfully fulfill training requirements, in accordance with National Vision philosophy, strategic focus, and established guidelines.

What Would You Do? The Specifics.

Licenses, Certifications, Professional Affiliations

- Professional certifications in instructional design or related discipline (preferred)

Additional Skills

- Adobe Creative Suite, Photoshop, InDesign, Illustrator, Adobe Captivate, Articulate Storyline, etc. (Required)
- Microsoft Office applications (PowerPoint, Word, Excel, Outlook) (Required)
- Learning Management Systems (Required)
- Knowledge of adult learning principles, instructional design methodologies, and ROI (Required)
- Familiarity with HTML (Required)

Responsibilities

Design Processes—Leads the end-to-end Instructional design process to create training deliverables for all National Vision divisions for a variety of learning styles and delivery methods, to include but not be limited to print, video, computer-based platforms, and live broadcast. Supports LMS and curriculum development tools to manage the curriculum content and participation.; Coach and Develop – Responsible for training, coaching, and mentoring the learning design team in the design and delivery of learning solutions.; Communication - Maintains ongoing communication with all People Development leaders and team, Operations and People Team leaders concerning status updates, ideas and issues affecting training and store performance through the designated project management team. Consults with stakeholders to achieve the most efficient delivery methods for learning, video production projects, and any additional instructional design deliverables. Participate in regular forms of communication including meetings (off-site/on-site/virtual) to ensure clear effective communication among stakeholder/client groups.; Measurement—Analyze, evaluate, and measure training effectiveness and monitor for ways to improve learning, reduce costs, and improve efficiencies. Conducts analysis, planning, testing, implementation, and evaluation of solutions.; Acts as a positive and effective liaison between the Retail Support Center (RSC) and the field in championing corporate initiatives.; Follow industry standards and benchmarks for new, creative approaches and mediums. Utilize pilots and prototypes to test and improve processes and programs. Push creative standards to engage adult learners for sustainable learning.; Video/Technology—manages sourcing and maintenance of equipment necessary for the development of high-quality eLearning content. Directs planning, recording, and editing video footage for training and communications. Participates in discussions with stakeholders (e.g., Operations, Communications) to determine the effectiveness of training videos.

Requirements

4-6 years Related experience (Required); Four year college degree or equivalent experience. Resulting in broad knowledge of a field related to the job. (Required)
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