Senior Interaction Designer

Aquent is proud to partner with a global digital leader, a company at the forefront of innovation that profoundly impacts millions of lives daily. This organization is driven by an unwavering commitment to exceptional customer experience and cutting-edge design, with a purpose-driven mission to genuinely improve communities. We are seeking visionary talent to help shape the future of digital experiences, contributing to an environment where creativity and expertise directly translate into intuitive, powerful products that enhance daily lives. Imagine shaping the digital landscape for millions, driving design vision, fostering a collaborative environment, and significantly enhancing user comprehension and engagement across a vast user base through groundbreaking interaction design. In this pivotal role, you will be instrumental in crafting seamless and impactful digital experiences that resonate with a vast user base. You will lead design initiatives, from strategy to execution, ensuring every interaction is intuitive, inclusive, and highly effective. Your expertise will directly influence product development, driving innovation and elevating the standard of digital design, directly impacting the daily lives of countless users.

Responsibilities

Drive user comprehension and optimize task performance by expertly leveraging user interface patterns and behaviors; Support analytical thinking within large, complex data sets through the creation of innovative visualizations and interactions; Lead and facilitate design critiques, evaluate interactions for inclusivity, and guide collaborative ideation sessions and workshops; Serve as the interaction design subject-matter expert, providing invaluable guidance to cross-functional partners; Apply a deep understanding of interaction design theory, research data, and industry best practices to inform and justify design decisions; Design high-complexity artifacts that clearly communicate task flows, touchpoints, user behaviors, and information exchange; Create a range of design deliverables, from low-fidelity sketches to highly complex, interactive prototypes, to explore, validate, and specify designs for development; Confidently present interaction design concepts and strategies to senior leadership, articulating vision and rationale; Initiate and actively participate in user research activities, and facilitate usability testing to validate design directions and gather insights; Research interaction design strategies and perform competitive audits aligned with specific business goals; Conduct comprehensive pattern, micro-interaction, and component design audits to ensure the health and consistency of the product ecosystem.

Requirements

BA/BS degree in Design (Interaction, Graphic, Visual Communications, Product, Industrial), Human-Computer Interaction (HCI), Computer Science, or a related field (or equivalent practical experience); A minimum of 5 years of experience designing usable interfaces across multiple channels and platforms; Proven experience in an applied research setting, with a track record of successfully integrating user insights into final product designs; Demonstrated ability to articulate design strategy, rationale, and logic, with the ability to clearly weigh benefits against risks; Mastery of modern design, prototyping, and research tools.

Nice to have

An MA/MS degree or specialized certification in a related design or HCI field; A sophisticated understanding of the strengths and shortcomings of various research methods, knowing exactly when and how to apply them throughout the product lifecycle; A strong appreciation for and mastery of Design Thinking methodologies; Prior experience navigating large enterprise organizations within an Agile framework.

Benefits

Subsidized health, vision, and dental plans; Paid sick leave; Retirement plans with a match; Free online training through Aquent Gymnasium.