Senior Legal Operations Specialist, Real Estate

Since opening our first self-storage facility in 1972, Public Storage has grown to become the world’s largest owner and operator of self-storage facilities. With thousands of locations across the United States and Europe and more than 170 million net rentable square feet, we are also among the largest landlords globally.

Recognized as a Great Place to Work by the Great Place to Work Institute, Public Storage is a member of the S&P 500 and FT Global 500. Our common and preferred stock is traded on the New York Stock Exchange.

As the nation’s leading self-storage provider, we are known for our iconic orange doors and our commitment to delivering simple, reliable storage solutions to millions of customers.

The Senior Legal Operations Specialist, Real Estate will be instrumental in managing real estate related administrative tasks, ensuring seamless operations within our real estate legal services. The candidate will work closely with in-house attorneys, real estate team members, outside law firms, and real estate vendors. This role demands a proactive individual with a keen eye for detail and a passion for the real estate legal field.

Responsibilities

Provide administrative support to attorneys and Real Estate Legal staff including coordination and scheduling of meetings and other administrative duties. Prepare, edit, proofread, and format legal documents, correspondence, reports, and presentations, and maintain organized legal documents and digital files with appropriate confidentiality. Provide secondary calendar, meeting, and travel coordination support to the Real Estate Legal attorneys.; Prepare, organize, and manage real estate legal documents, contracts, and correspondence, including coordination of signature and notary and drafting/editing form legal documents, and maintenance and updates to real estate files, databases, and order miscellaneous vendor reports for internal teams as needed.; Prepare monthly P&L reports in Excel spreadsheets and Powerpoint presentations for real estate legal teams, and track project milestones, email reminders, and notices.; Outside Counsel and Vendor Management: Manage the end-to-end onboarding of outside counsel and other legal vendors, coordinating with the SAP Finance team to complete required setup, documentation, and payment processes.; Serve as a primary operational contact for outside counsel, legal vendors, and internal stakeholders regarding invoicing, accruals, billing procedures, vendor payments, and related requirements, act as a liaison between the Legal Department, Finance, and other corporate functions.; Legal Billing and Payment Administration: Review legal invoices for compliance with established billing guidelines, reject, return, or escalate discrepancies and work with outside counsel and vendors to resolve issues.; Review, maintain, and facilitate outside counsel timekeeper rates and related billing information, help maintain and update legal billing guidelines and train outside counsel and vendors on applicable billing procedures and systems.; Process approved legal invoices and restitution payments through SAP and Trimble (eBuilder), helping ensure accurate and timely payment.; Accruals, Reporting, and Process Improvement: Coordinate and administer the monthly legal accruals process, including managing submissions, validating information, following up on outstanding items, and preparing the monthly accrual report.; Prepare recurring Excel-based legal spend and accrual reports, respond to ad hoc reporting requests, and support the Legal Operations Manager in tracking legal spend against budgets.; Identify billing trends, recurring discrepancies, and process issues, recommend practical improvements and support implementation of approved changes.; Legal Matter Administration: Administer legal matters in SimpleLegal, Unity ELM, CounselLink, or similar systems, including opening, updating, coding, maintaining, and closing matters and ensuring data accuracy.; Receive service of process documents and coordinate matter assignments to in-house and outside counsel.; Legal Systems Support: Provide first-level troubleshooting for e-billing and matter-management systems, resolving routine issues and escalating technical or policy exceptions when appropriate.; Support the Legal Operations Manager with legal-system implementations and migrations, including testing, data validation, documentation, end-user support, and internal training on e-billing and matter-management procedures.; Legal Documents and Administrative Support: Prepare, edit, proofread, and format legal documents, correspondence, reports, and presentations, and maintain organized legal documents and digital files with appropriate confidentiality.; Provide secondary calendar, meeting, and travel coordination support to the Chief Legal Officer.

Requirements

Bachelor’s degree or an equivalent combination of education and relevant professional experience.; Minimum 7+ years of real estate experience-preferably in a legal administrative or paralegal role.; At least seven years of experience in legal operations, legal e-billing, matter management, legal finance, or a related corporate legal support function in a corporate legal department or law firm with significant exposure to the acquisition, management, and disposition of real estate. Hands-on experience with legal e-billing, including invoice review and billing-guideline compliance and experience providing first-level support for legal e-billing or matter management platforms.; Exceptional organizational skills and attention to detail-Superior written and verbal communication abilities. Working knowledge of legal invoicing, accruals, matter administration, vendor onboarding, and payment processes.; Proficiency in Microsoft Office Suite (Outlook, Word, Powerpoint and Excel) is required, experience with CounselLink, SAP, Trimble and other organizational, billing software, or legal research tools is a plus.; High attention to detail, sound judgement, and the ability to manage multiple priorities and independently carry out routine procedures in a fast paced environment.; Strong interpersonal skills and collaborative mindset./Knowledge of real estate process including transactional documents. Notary public or ability to obtain notary certification.