Senior Manager, Application Engineering

Adyen's Application Engineering team builds, runs, and automates the core platforms Adyen uses every day to collaborate, including the Atlassian suite, Slack Enterprise Grid, Google Workspace, Zoom, and emerging AI tooling. The role leads a team of 11+ engineers, owns the platform roadmap, and partners with cross-functional stakeholders across the company. Internally, the role is called Team Lead, Application Engineering. The role is based in the Amsterdam office; Adyen is office-first and does not offer remote-only roles.

Responsibilities

Strategy & roadmapping: establish the team's short- and medium-term vision, synthesize business requests, balance priorities against capacity, and communicate trade-offs; Project delivery: guide projects end-to-end from scoping through delivery and rollout, with clear milestones, ownership, risk management, and progress reporting; Platform operations: coordinate and execute tool launches, migrations, and platform enhancements across a global workforce, including change management, communication, and training; Governance & reliability: maintain a secure, reliable, and scalable SaaS ecosystem with Security and Enterprise Access Management; Automation & AI innovation: champion the team's automation and AI roadmap with the Forward Deployed Engineering team; Vendor partnerships: oversee SaaS vendor relationships, licensing strategies, and contract renewals; People leadership: lead and grow a team of 11+ Enterprise Applications Engineers, set goals, and provide feedback for career progression; Team growth: lead hiring initiatives and shape team organization as Adyen scales; Operational excellence: set standards for documentation, operational hygiene, and support escalation; Technical guidance: participate in architecture decisions, code reviews, and integration designs

Requirements

Proven leadership: demonstrated background leading engineering teams focused on internal tooling, enterprise applications, or digital workplace platforms; Execution & delivery: skilled in complex project management, proficient at estimating, tracking, and shipping parallel initiatives while keeping distributed stakeholders informed; SaaS domain expertise: practical experience operating and scaling enterprise collaboration platforms (e.g., Atlassian suite, Slack Enterprise Grid, Google Workspace, Zoom); Technical foundation: solid architectural understanding of productivity and enterprise platforms; Pragmatic AI adoption: familiarity with implementing internal AI/LLM-enabled workflows; Security awareness: security-first mindset with familiarity handling identity and access management (IAM), data privacy, and compliance requirements in a regulated environment; Collaborative communication: clear, empathetic communication across all levels