Senior Manager, Internal Communications, Programs & Events

Senior individual contributor role to lead global employee communications, programs, and events that help team members stay connected to Crunchyroll's business, strategy, culture, and leadership. Reports to the VP of Internal Communications. Strategic and hands-on role that owns work from strategy and concept through execution and measurement, partnering with senior leaders and teams across the company.

Responsibilities

Develop and lead global internal communications, employee programs, and events that connect employees to Crunchyroll's business, strategy, culture, and leadership; Lead high-visibility internal events, including All-Staff meetings, leadership forums, employee gatherings, and cultural programs; Own programs and events from strategy and concept through planning, production, communications, and measurement; Advise senior leaders on communications strategy, messaging, content, audience needs, and employee experience; Create materials for major internal moments, including prep docs, agendas, presentations, briefings, talking points, and others; Provide rehearsal and prep support for speakers including executives; Develop communications plans and employee programs that support key business and engagement priorities; Write, edit and distribute employee communications across email, Slack, scripts, intranet, talking points, signage, executive messages, multimedia content and others; Determine the right audience, message, channel, and timing for major communications and programs; Build consistent approaches for virtual, hybrid, and in-person events that can scale across Crunchyroll's global teams; Partner across the company to bring communications, programs, and events to life; Lead agencies, vendors, contractors, and production partners, including scopes, budgets, timelines, and deliverables; Anticipate risks and issues that could affect employees, events, or communications and plan accordingly; Use employee feedback, participation, and communications performance to measure results and improve future work; Identify new tools and approaches to strengthen Crunchyroll's internal communications and employee experiences

Requirements

8+ years in internal or corporate communications, including employee programs and high-visibility events, within a global organization; Strong writing and editorial skills, including executive communications, presentations, talking points, and employee-facing content; Ability to turn business priorities into clear communications, programs, and employee experiences; 3+ years leading high-visibility virtual, hybrid, and in-person events from concept through execution; Track record of independently leading complex communications and employee programs involving senior executives and multiple teams; Strong judgment and confidence advising senior leaders and building alignment across teams without direct authority; Skilled in managing agencies, production partners, vendors, budgets, timelines, and event logistics; Ability to manage multiple priorities, anticipate risks, and adapt quickly when plans change; Comfortable using employee feedback and performance data to measure results and improve future programs; Global mindset and cultural awareness, with the ability to adapt communications and programs for different regions and audiences; Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent practical experience; Ability to travel domestically and internationally and work across time zones as needed

Nice to have

Knowledge of anime, pop culture, and the entertainment industry; Familiarity with Japanese culture

Benefits

Great compensation package including salary plus performance bonus earning potential, paid annually; Flexible time off policies; Generous medical, dental, vision, STD, LTD, and life insurance; Health Saving Account (HSA) program; Health care and dependent care FSA; 401(k) plan with employer match; Employer paid commuter benefit; Support program for new parents; Pet insurance and pet-friendly offices in some locations