Senior Manager, Solutions Sales

The Senior Manager, Pre-Sales (US FS Team) shapes regional and segment strategy, scales pre-sales operations, and leads a team comprising both Team Leads and Individual Contributors. This is a senior leadership role with responsibility for the operational rhythm, performance outcomes, and long-term scalability of the US Financial Services Pre-Sales function.

Responsibilities

Shape regional and segment strategy for the US Financial Services Pre-Sales function, owning the operating rhythm, key metrics, and ideal outputs for the business unit; Partner closely with the Head of Global Pre-Sales to define organisational design and execution strategy, and actively contribute to end-of-year planning; Package team performance data into executive-ready narratives - proactively surfacing risks, gaps, and opportunities so senior leaders are never caught off guard; Constantly drive transformation initiatives across process, structure, and tooling, building feedback loops to identify and address systemic issues before they compound; Hold the team - including Team Leads - to a high and consistent standard, taking a long-term view on the profitability and scalability of the function; Serve as a trusted thought partner to senior sales leaders, automatically included in QBRs, business unit meetings, and relevant senior stakeholder forums; Build productive, trust-based partnerships with cross-functional leaders across Enablement, Sales, RevOps, and beyond - acting as a recognised escalation point and go-to collaborator; Set the example for executive communication across the team and directly coach Managers on how to communicate with clarity, focus, and authority; Own the talent strategy for the unit: hiring plans, career paths, promotion frameworks, role design, and job descriptions; Develop and grow people managers - coaching Team Leads to become strong, independent leaders in their own right - while nurturing a warm but demanding culture across all layers of the team; Leverage your network to bring in top talent and drive a high-performing, loyal culture built on strong values: high expectations, accountability, diversity, and retention; Be selectively involved in high-impact client engagements, representing the pre-sales function credibly with senior internal and external stakeholders; Anticipate sales needs and potential market shifts, positioning the team to support the broader business in hitting its targets

Requirements

7+ years of work experience in sales or client success, with a minimum of 3–4 years in people management, including experience managing Team Leads or other managers; Demonstrated ability to shape organizational strategy and influence cross-functional stakeholders at a senior level; Experience designing and operationalizing scalable pre-sales or customer success processes across a regional or multi-segment function; Strong executive communication skills - able to synthesize performance data into clear, actionable narratives for senior leadership; High aptitude and genuine curiosity; most technical product knowledge is learned on the job given our diverse client base; Proven ability to develop people managers and build a culture of accountability, coaching, and continuous improvement; Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth environment and genuinely make the role your own; Outstanding oral, written, and presentation skills; effective attention to detail and task prioritization under pressure; Superior ability to develop rapport and maintain long-term relationships with clients, peers, and cross-functional partners

Nice to have

Managers of managers experience

Benefits

Performance-based bonus; Equity; Generous benefits program