Senior Medical Care Coordinator - Worker's Compensation (On-Site)

Abramson Labor Group is a leading employment and workers' compensation law firm dedicated to advocating for employees' rights. Based in Burbank, CA, we are determined in representing workers who have faced discrimination, harassment, wrongful termination, wage disputes, and workplace injuries. Our team is committed to providing top-tier legal representation with a client-focused approach, ensuring that every case receives the attention and expertise it deserves.

At Abramson Labor Group, we foster a dynamic and collaborative work environment where professionals can grow while making a meaningful impact in the lives of our clients. If you are passionate about employment law and workers' rights, we invite you to join our dedicated team.

Position Overview

The Senior Medical Care Coordinator is a critical support role within the Medical Department. This individual will serve as the primary resource for a team of Medical Care Coordinators, assist with auditing complex case workflows, and help ensure consistency, quality, and compliance goals are met across the team.

This role is ideal for someone who thrives in a fast-paced legal environment, understands workers’ compensation processes, and is passionate about improving systems and supporting team development.

Responsibilities

Provide day-to-day guidance and mentorship to a team of approximately 8–10 Medical Care Coordinators; Assist with identifying and escalating issues to help drive case progression; Review team inboxes and workload to ensure timely handling; Track team productivity and compliance through case management systems and audits with the goal of providing actionable feedback; Support onboarding and training of new Medical Care Coordinators; Provide coverage during team member absences to ensure continuity of service; Assist team members in providing process updates to clients as applicable

Requirements

1+ years of experience in workers’ compensation, personal injury, or medical case coordination; Prior experience supporting or mentoring team members strongly preferred; Familiarity with case management systems and high-volume workflows; Strong organizational skills with the ability to manage multiple priorities; High attention to detail and accuracy in case handling; Excellent communication skills (written and verbal); Problem-solving mindset with a proactive approach; Proficiency in Microsoft Office and Microsoft Excel

Benefits

Competitive hourly pay rate of $28-$33 commensurate with experience.; Comprehensive benefits package, including health insurance and retirement plans.; Opportunities for professional growth and career development within the firm.; A supportive work environment dedicated to teamwork, integrity, and excellence in client service.