Senior Payroll Consultant

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

This role is based in our Bugis Junction Tower office.

A strategic role responsible for managing complex payroll operations across the APAC region, ensuring compliance with local regulations while providing leadership to the payroll team. The ideal candidate will combine technical payroll expertise with strong vendor management skills and the ability to drive process improvements.

Payroll Operations & Compliance

- Administer and manage both in-house and outsourced payroll processes across multiple APAC countries, ensuring accuracy, compliance, and timeliness
- Ensure all statutory calculations, reconciliations, and submissions adhere to the diverse regulatory requirements of APAC countries
- Maintain comprehensive employee leave records and manage applications for governmental leave subsidies/claims
- Proactively monitor and implement changes to regional employment laws and regulations
- Respond to payroll-related inquiries with expertise and efficiency

Vendor & Stakeholder Management

- Oversee regional payroll vendors, ensuring adherence to service level agreements and compliance with local statutory requirements
- Build and maintain strong relationships with internal stakeholders and external partners
- Collaborate effectively with cross-functional teams including Finance, HR, IT, Legal.

Process Improvement & Governance

- Implement and maintain robust internal control frameworks including identifying compliance gaps, ensuring comprehensive documentation retention, and developing strategic risk mitigation measures
- Maintain and update payroll documentation including process manuals and workflow diagrams
- Create incident reports for escalations and implement corrective measures
- Support audit requests and government reporting requirements
- Participate in system migrations, user acceptance testing, compliance investigations, and integration projects

Reporting & Analytics

- Prepare and submit monthly reports including Finance reports, headcount analytics, KPIs, cost center allocations, leave utilization and so on.
- Develop insights from payroll data to support strategic decision-making

Requirements

Minimum 8 years of progressive payroll experience; Strong analytical skills with advanced proficiency in Microsoft Excel; Excellent written and verbal communication skills.; Proficiency in Mandarin (both written and spoken) to be able to communicate effectively with Mandarin speaking stakeholders.; Proven ability to manage multiple priorities while maintaining meticulous attention to detail; Experience in stakeholder management and cross-functional collaboration

Nice to have

Regional APAC exposure is an advantage; Experience with SAP, EasyPay, and ADP payroll systems; Project management certification or demonstrated experience leading payroll projects; Previous team leadership experience as a senior payroll consultant/lead; Knowledge of HR-payroll integration best practices; Experience with payroll system implementations or migrations

Benefits

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks; Broader impact: take up to four days per year to volunteer, with charity match funding available too; Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves; Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year; A flexible range of personal benefits to choose from, plus company funded private medical cover; A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares; Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more; Recognition for great work, with global awards and kudos programmes; As an international company, the chance to collaborate with teams around the world