Senior Product Enablement Partner

We're looking for a Senior Product Enablement Partner to own product enablement across the GoGuardian product portfolio. You'll equip New Business Executives (NBEs), Customer Success Managers (CSMs), and their managers with the product knowledge, practical skills, and confidence to connect our solutions to customer needs. Reporting to the Manager of Enablement, you'll own this function from strategy through execution and measurement. This is a senior individual contributor role with no direct reports; its focus is seller readiness, not technical training for Professional Services or other non-sales teams.

Responsibilities

Own the product enablement strategy across the GoGuardian multi-product portfolio for NBEs, CSMs, and their managers; Serve as primary Enablement partner to Product Marketing and build relationships with Product and sales leaders to uncover roadmap priorities and plan launches and feature releases; Build and execute launch and release enablement plans and improve cross-functional processes; Design and deliver interactive live training on product knowledge, customer conversations, solution positioning, and product demonstrations; Own and implement product certification or readiness assessments; Provide source material, direction, and feedback to the Instructional Designer and Enablement Specialist and author courses and resources as needed; Keep product enablement resources in Highspot current and accurate; Use Clari conversation insights and analytics to identify gaps and assess seller confidence and conversation quality; Gather feedback from sellers, managers, and product partners and communicate results, risks, and next steps; Manage projects, deliverables, and enablement requests, and provide mentorship to Enablement colleagues

Requirements

5+ years of product enablement experience supporting multiple products; track record of owning programs from strategy through delivery and measurement; Experience in K-12 education technology is required; Strong understanding of district customer personas, buying needs, and selling to and supporting schools; Experience enabling customer-facing sales and Customer Success teams for product launches and feature releases; Ability to develop deep product expertise across a portfolio and help sellers explain and demonstrate solutions; Proactive, persistent partner who seeks out roadmap information and develops plans before being asked; Skilled facilitator and clear communicator who can create live training, guide asynchronous learning development, and assess application of knowledge; Comfortable using conversation intelligence, CRM reporting, and enablement analytics; familiarity with tools such as Clari, Salesforce, and Highspot; Highly organized and adaptable, with sound judgment about priorities; Collaborative partner who can influence without formal authority and offer constructive feedback and mentorship; Motivated by helping sellers serve schools more effectively

Benefits

Competitive pay; complete health insurance; 401(k) matching; employee equity plan; Flexible time off; paid holidays; paid parental leave; wellness days; paid year-end holiday break; work from home funds; fertility and adoption reimbursement; professional growth and personal well-being benefits