Джерело: CrawlJobs
Ця вакансія не має повного перекладу вибраною мовою. Нижче показано оригінальний зміст.

Senior Product Manager

Freshworks Chennai, Індія
Повна зайнятість Робота на місці

Дата публікації: 31.08.2026

Take Ownership: Own and build modules for sustained differentiation and growth. Develop deep domain expertise and understand trends in the market. The role requires you to plan, build, release, and measure success for an end to end modules. Be a Customer Champion: Develop a sense of empathy with our customer base to build an understanding of various problems. The role is also a bridge between the customer and the engineering teams to ensure focus on solving customer needs & delivering continuous value. Practice Craftsmanship: Learn and Practice product craft. Create solutions with delightful user experiences and find the balance between solving the customer problem and shipping the right product solution. We take pride in releasing the smallest of features while iterating and shipping regularly. Play as One Team: The role needs you to communicate clearly to various stakeholders of Product development, Engineering, Marketing, Sales & Leadership teams and work together to bring your vision to life. Act with Urgency: Breakdown complex problems to phases to help the team make incremental progress while still keeping the bigger picture intact. You’d evangelize the vision and ensure maximum customer value is achieved with the appropriate amount of work.

Responsibilities

Take Ownership: Own and build modules for sustained differentiation and growth. Develop deep domain expertise and understand trends in the market. The role requires you to plan, build, release, and measure success for an end to end modules.; Be a Customer Champion: Develop a sense of empathy with our customer base to build an understanding of various problems. The role is also a bridge between the customer and the engineering teams to ensure focus on solving customer needs & delivering continuous value.; Practice Craftsmanship: Learn and Practice product craft. Create solutions with delightful user experiences and find the balance between solving the customer problem and shipping the right product solution. We take pride in releasing the smallest of features while iterating and shipping regularly.; Play as One Team: The role needs you to communicate clearly to various stakeholders of Product development, Engineering, Marketing, Sales & Leadership teams and work together to bring your vision to life.; Act with Urgency: Breakdown complex problems to phases to help the team make incremental progress while still keeping the bigger picture intact. You’d evangelize the vision and ensure maximum customer value is achieved with the appropriate amount of work.

Requirements

8+ years of working in global/cross-functional software teams in a software product company; Being empathetic and having a strong listening ability to understand the other person - may it be a customer or a stakeholder; Ability to arrive at intuitive & uncomplicated solutions from concept to scale by leveraging AI; Ability to communicate complex concepts/customer problems in a simple way to internal & external stakeholders; A track record of making day-to-day data-driven decisions in a fast-evolving environment while keeping an eye on the overall vision; Having worked in a mode of structured experimentation - measuring and iterating on problems from time to time to achieve product goals

Nice to have

SaaS experience is preferred as you'd settle right in; Experience in building CX products is a plus
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