Senior Product Manager

Product Management at Assembled articulates the most important problems to solve in a way that will delight customers and grow the business. In this role, you'll own scheduling and forecasting — the core of Assembled's WFM product and the reason most customers choose us. You'll work closely with support operations teams to understand how they plan capacity, build schedules, and adapt in real time when volume or headcount shifts.

Responsibilities

Working directly with prospects and customers; Owning scheduling and forecasting end-to-end; Applying AI where it can genuinely change how work gets done; Building for enterprise complexity; Leading and mentoring junior PMs

Requirements

5+ years of product management experience in enterprise B2B SaaS; Strong analytical and technical product skills: you love getting deep in the data and technical details, and you can quickly form and pressure-test perspectives on product tradeoffs; Experience at a growing, venture-backed startup where business needs and teams evolve quickly; Strong written and verbal communication skills; Customer-first mindset with strong discovery and communication skills to work directly with senior stakeholders as a representative of the company; Bias to action and an innate sense of urgency

Nice to have

Experience building AI-powered product features in a practical, customer-value-driven way; Experience working closely with data science or ML teams to ship predictive optimization features

Benefits

Generous medical, dental, and vision benefits; Paid company holidays, sick time, and unlimited time off; Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting; Paid parental leave; Onsite work model with catered lunches everyday (M–F), snacks, and beverages in our SF & NY offices; 401(k) plan enrollment