Senior Product Manager

As a Senior Product Manager at Ambience, you'll own a core product area on our clinical AI platform, from your first conversations with clinicians through measurable results with the health systems that use it. Your mission is to make your product accurate, trustworthy, and valuable in some of the most complex, high-stakes workflows in healthcare. You'll own the product end to end, working closely with engineering, design, Clinical AI/ML, and GTM teams. This is a hybrid role requiring being in the SF office 3x/week.

Responsibilities

Define and execute the roadmap for your product area, setting priorities and making clear tradeoffs between fixes and new capabilities; Spend time with clinicians and operational teams, in person and on site, to understand how their work happens today; Own the end-to-end user experience, including how the product fits into existing workflows and EHR integrations; Partner with shared platform teams so your product uses the right clinical context; Partner with Engineering, Clinical AI, Design, and domain experts to improve accuracy, completeness, and reliability; Establish clear evaluations and quality measures for your product and prioritize the errors that matter most; Define when AI output is ready for human review versus when work can be automated, validating the approach with customers; Build repeatable approaches for extending the product to new use cases and specialties; Drive adoption and sustained usage by identifying and fixing friction; Define success before shipping and measure changes for customers such as accuracy, time saved, workflow completion, and adoption; Work with customer finance and revenue-cycle teams to measure value created; Partner with GTM and Product Marketing to communicate what the product does and what value customers should expect

Requirements

5+ years of product management experience, with meaningful ownership of a product area from discovery through delivery and adoption; Track record of rapidly learning a complex domain through firsthand user research and earning the trust of people who know it well; Strong technical fluency, including comfort with AI/ML products, data, APIs, and complex integrations; Experience shipping user-facing products with complex workflows, multiple users or stakeholders, and real reliability requirements; Strong product judgment, clear written communication, and comfort making decisions with incomplete information; Based in SF, available to be in the office 3x/week, with willingness to visit customers and shadow clinicians

Nice to have

Experience building ambient AI, LLM, or human-in-the-loop products, or products that automate work previously done by people; Prior 0-to-1 product experience, or experience improving adoption and quality in a live enterprise product; Experience with enterprise customers and regulated products; Healthcare or clinical workflow experience (a plus, not a requirement)

Benefits

Comprehensive medical, dental, and vision coverage for you and your dependents; 401(k) with a company match of up to 3% of base salary; Remote-friendly culture (with a San Francisco HQ) and full equipment provisioning; Parental leave; Annual company-wide off-sites, team off-sites, regular team lunches and all-hands gatherings, with travel, lodging and meals covered; Flexible time off with no annual cap, company-wide holidays and an annual holiday shutdown from December 24–January 1