Senior Product Manager

Turn promising opportunities into products that create meaningful value for customers and the business. As a senior product manager at Gallup, you'll anticipate where the market and customers are heading, determine which opportunities are worth pursuing, and lead the development of products that strengthen Gallup's portfolio and generate measurable returns. This is not a maintenance role.

Responsibilities

Identify and size market opportunities by synthesizing customer insights, market and competitive signals and Gallup's data; Build business cases, weigh initiatives against business impact, effort and risk, and maintain road maps aligned with the product managers who own core products; Define success metrics, guardrails, ROI expectations and stop conditions before development begins; Drive end-to-end product decisions by clarifying problems, defining scope, validating assumptions with customers and deciding when an initiative should advance, pivot or stop; Engage directly with enterprise clients, senior internal stakeholders and early adopters to test ideas, gather feedback and refine products; Anticipate risks and surface trade-offs early; Partner with research and design to create user experiences grounded in behavioral science and Gallup's research standards; Lead cross-functional product launches in partnership with the launch program manager; Help elevate product management standards, practices and capabilities across the team; Own a portfolio of initiatives end to end

Requirements

Bachelor's degree in computer science, computer engineering or a related field, or equivalent experience; At least six years of product management experience with accountability for product strategy and execution, including at least two years owning a complex product with multiple stakeholders; Demonstrated experience sizing opportunities, building business cases and prioritizing product investments based on business impact; Strong stakeholder management experience, including working with enterprise clients and senior executives; A commitment to working on-site at Gallup's Washington, D.C., office at least three days per week; Eligibility to work in the United States (this position is not eligible for employment visa sponsorship)

Nice to have

Experience with B2B and B2B2C or multisided products; Direct consumer engagement and retention craft; Experience in B2B SaaS, edtech, HR tech or assessment platforms; Experience leading cross-functional product launches; Familiarity with assessment or psychometric content; Commercial judgment; Persuasive leadership; Evidence-based thinking; End-to-end ownership; Hands-on AI experience with modern LLM tools and APIs

Benefits

Medical, dental, vision, life and other insurance options; Fully vested 401(k) retirement savings plan with company matching; Employee stock ownership program; Mass transit reimbursement; Family-building benefits; Employee assistance program; Various reimbursements and activities that enhance associates' wellbeing