Senior Product Manager

Taxo builds Voice AI agents that take on administrative work for healthcare teams. The agents connect with EHR and practice management systems to help teams handle patient intake, complex scheduling, and refill requests, with reliable workflows and clear handoffs to people. As Senior Product Manager, you will bring deep clinical and EHR knowledge into the decisions that shape Taxo, understand how care teams actually work, identify where automation can help, and turn that insight into products engineers can build and customers can use. Taxo is a small, fast, high-conviction team that values ownership, urgency, and learning from customers.

Responsibilities

Get close to the workflow by spending time with clinicians, practice teams, and healthcare operators to understand their workflows, bottlenecks, and exceptions; Own product discovery, roadmap priorities, requirements, and acceptance criteria for AI-powered administrative workflows; Translate complex clinical and operational processes into clear product requirements and release plans with measurable acceptance criteria; Work closely with engineering on EHR integrations, data flows, workflow dependencies, and human handoffs; Define success measures for adoption, task completion, reliability, and time saved, and use evidence to guide iteration; Turn clinic rollout feedback into reusable product improvements and partner with the implementation team

Requirements

Deep, firsthand knowledge of clinical workflows and day-to-day EHR use, demonstrated through healthcare software shipped with clinicians and practice teams; Experience delivering healthcare software from discovery through adoption, with concrete examples of workflow exceptions addressed, integration tradeoffs made, and measurable adoption or operational outcomes; Ability to map complex workflows, identify exceptions, and explain tradeoffs clearly to technical and nontechnical colleagues; Practical understanding of EHR capabilities, integration constraints, data quality, and patient privacy, grounded in product decisions made; Strong prioritization and analytical skills, with a track record of using customer feedback and product data to make decisions; Comfort working closely with engineers and taking ownership of the details needed to get a product into use

Nice to have

Clinical, clinical informatics, or healthcare operations background; Hands-on EHR implementation or integration experience; Familiarity with HL7/FHIR, conversational AI, or workflow automation

Benefits

Health coverage; Equity: 0.15%–0.35%