Senior Product Manager, Payment Fraud

We are looking for an experienced Senior Product Manager, Payment Fraud to lead the development and optimisation of our transaction monitoring capabilities across payments and financial operations. This role sits at the intersection of risk, compliance, data, and product, ensuring that our monitoring systems effectively detect suspicious activity while maintaining an excellent customer experience. You will own the end-to-end product strategy for real-time and post-transaction monitoring, including rule design, alert optimisation, workflow automation, and client-specific risk controls. You will work closely with Risk, Compliance, Operations, Data, and Engineering teams to build scalable and intelligent monitoring systems that reduce fraud and financial crime while minimizing operational overhead. This role will be based in San Francisco or Singapore.

Responsibilities

Own the payment fraud product, including real-time rules, alerting frameworks, and detection logic across our payments platform; Optimise monitoring rules and thresholds to improve detection quality and significantly reduce false positives; Build scalable post-transaction monitoring and manual review workflows, including delay modes and investigator tooling; Design client-specific risk controls for large and complex merchants, tailoring monitoring rules, limits, and safeguards to their transaction patterns and risk profiles; Expand monitoring coverage as business scales globally; Drive decisions across risk and compliance workflows, including automation and data driven decisioning; Partner closely with Risk Operations to optimise alert triage, case management, and investigator productivity; Work with Data and Engineering to ensure reliable monitoring data pipelines, high-quality signals, and scalable detection infrastructure; Identify opportunities to leverage AI and advanced analytics to improve detection accuracy and reduce manual operational effort; Ensure monitoring capabilities align with AML, fraud, and regulatory requirements while maintaining a seamless customer experience

Requirements

6+ years of Product Management experience, ideally in payments, fintech, or financial crime prevention; Experience building or owning transaction monitoring, fraud detection, or AML systems; Strong data-driven mindset with the ability to analyse transaction data, alerts, and rule performance; Comfortable working with SQL and data tools to investigate signals, optimise rules, and evaluate monitoring performance; Experience defining risk detection logic, monitoring rules, and thresholds; Proven ability to work cross-functionally with Risk, Compliance, Operations, Data, and Engineering teams; Strong stakeholder management skills and the ability to translate regulatory and risk requirements into scalable product solutions; Experience building scalable, automated systems in regulated environments while balancing risk, operational efficiency, and customer experience

Nice to have

Experience with AML monitoring or fraud detection platforms; Familiarity with case management and investigation tooling; Exposure to machine learning or AI-driven risk systems