Senior Project Manager

QAD | Redzone is redefining manufacturing and supply chains through an intelligent, adaptive platform that connects people, processes, and data into a single System of Action. With three core pillars—Redzone (frontline empowerment), Adaptive Applications (the intelligent enterprise backbone), and Champion AI (agentic AI for manufacturing)—QAD | Redzone helps manufacturers operate with Champion Pace, achieving measurable productivity, operational resilience, and rapid time-to-value.

We are looking for a consultative, highly strategic Senior Project Manager to lead enterprise-class ERP software implementations across North America. In this role, you will quarterback complex, high-visibility digital transformations—ranging from focused 9-month modernization initiatives (250K+)tomulti-year,multi-million-dollar(3M–$4M+) global enterprise deployments.

You will manage the entire project lifecycle, driving disciplined scope execution, tight budget adherence, and customer change management across both Fixed-Price and Time & Materials (T&M) delivery models. You are someone who blends Big Four/Tier-1 consulting rigor with modern delivery agility: comfortable leveraging Professional Services Automation tools (Certinia/FinancialForce) to manage financials and resource allocation, while integrating cutting-edge AI workflows and test automation to compress delivery timelines and eliminate implementation friction.

Who Thrives Here

- Curious Problem Solvers: You don't just follow checklists; you dig into business processes, learn platform intricacies proactively, and navigate ambiguity with confidence.
- Outcome Guardians: You hold the line on project scope and quality with diplomatic firmness, ensuring both QAD and the customer cross the finish line successfully.
- Prepared & Present Professionals: You show up structured, prepared, and engaged—whether facilitating a remote steering committee session or walking the plant floor during cutover.

- Target Base Salary: $150,000 – $165,000 USD (commensurate with experience).

Responsibilities

End-to-End Enterprise Delivery: Direct full-lifecycle ERP implementations from kickoff through Business Process Workshops (BPWs), Conference Room Pilots (CRP1/CRP2), User Acceptance Testing (UAT), cutover, go-live, and hypercare.; Commercial & Financial Governance: Manage project economics across Fixed-Price and T&M engagements. Maintain project margin targets, run billing and milestone forecasts, trigger resource requests, and track project health using our PSA backbone (Certinia).; Change Control & SOW Administration: Enforce rigorous scope management and formal change orders. Lead crucial alignment conversations with client leadership when deliverables or customer commitments deviate from the Statement of Work.; Executive Steering & Stakeholder Alignment: Lead executive steering committee reviews, establish transparent status reporting, manage cross-functional partner dependencies, and provide proactive risk mitigation.; AI-Augmented Project Management: Utilize generative AI tools to audit SOWs against kickoff deliverables, synthesize customer workshop transcripts into baseline configuration; specs, rapidly identify project risk patterns, and elevate client communications.; Quality & Test Automation: Partner with technical and functional consulting teams to drive testing automation, accelerating validation cycles and capturing structured post-implementation lessons learned.

Requirements

8+ years of proven project management experience leading complex, enterprise-scale software implementations, specifically within ERP, supply chain, or manufacturing execution environments.; Full-Lifecycle Track Record: Direct leadership through at least 2 to 3 completed, end-to-end enterprise software implementations from initial discovery through go-live and transition.; Contract Model Expertise: Demonstrated mastery managing both Fixed-Price and Time & Materials (T&M) contract deliverables, budget margins, and scope boundaries.; Consulting Heritage: Background within a major systems integrator, Big Four / Top 5 consulting firm (e.g., KPMG, Deloitte, PwC, EY, Accenture), or specialized enterprise software professional services organization.; PSA Fluency: Practical hands-on experience using modern Professional Services Automation platforms (Certinia / FinancialForce, NetSuite OpenAir, or equivalent) to manage utilization, resourcing, and revenue recognition.; Executive Communication & Virtual Presence: Polished, structured verbal and written communication with demonstrated credibility commanding executive steer-co presentations in both on-camera virtual environments and boardroom settings.; Travel Flexibility: Ability and willingness to travel up to 50% for high-impact project milestones (client kickoffs, process workshops, critical testing cycles, and weekend go-live cutovers).

Nice to have

Hands-on familiarity with QAD ERP, however, deep experience with other Tier-1/Tier-2 enterprise systems (SAP, Oracle, Microsoft Dynamics 365, Infor) is welcomed.; Practical adoption of AI tools (Claude, ChatGPT, Gemini, Copilot) integrated into daily project management operations and documentation workflows.; Familiarity with automated ERP testing frameworks and business process re-engineering.; PMP, PMI-ACP, or PRINCE2 certification.