Senior Registered Client Service Associate - Hunt Valley, MD

Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high quality/high touch critical administrative support to Financial Advisors, their prospective and existing clients and other branch staff team members. The ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment.

Responsibilities

Serves as first point of contact to service a high volume of daily interactions; Helps manage and standardize best practices for new client on-boarding, large client liquidity events, private placement investment monitoring; Trading of both discretionary and non-discretionary products, model maintenance and performance tracking; Servicing of alternative investments and foreign accounts; May participate in live meetings with the Financial Advisor and clients; Manages budgeting and tracking of Financial Advisor expenses; Creates reports to build practice efficiencies and identify key performance metrics; Onboards new clients, opens new client accounts and researches client and security information; Ensures key client information and documentation is current with firm and industry requirements; Works both independently and within a dynamic team environment; May solicit orders from clients at the direction of the Financial Advisor; Receives unsolicited orders and may enter unsolicited trades at the direction of the Financial Advisor; Assists Financial Advisors with marketing efforts; Actively engages in training and professional development; Acts as mentor and resource to junior team members; Performs other duties and responsibilities as assigned

Requirements

High School Diploma or equivalent and five (5) years of financial services industry service experience, or an equivalent combination of experience, education, and/or training; SIE required unless an exemption or grandfathering can be applied; Series 7 required; Series 63, 65 and/or 66 as required by state; Knowledge of company structure, policies, mission, and strategies; Knowledge of managed account platforms; Knowledge of advanced investment concepts, practices and procedures used in the securities industry; Knowledge of financial markets, products and industry regulations; Knowledge of trading terminology; Skill in Client Relationship Management (CRM) software; Skill in goal planning software; Skill in Excel; Effective communication across multiple client interactive platforms; Ability to organize, manage, and track multiple detailed tasks with changing priorities and deadlines; Ability to handle stressful situations and provide a high level of customer service; Ability to work independently and as part of a cohesive team

Benefits

Medical, dental, and vision insurance; Life insurance; Critical illness insurance and accident insurance; Disability benefits; Retirement savings; Paid time off including vacation, holidays, and sick leave; Parental leave; Additional compensation (cash or equity), discretionary bonuses, or commissions