Senior Revenue Manager

Zoku provides a home for business travelers who want to live in a city for between a few days and a few months. It is a new type of hotel offering a relaxed place to live, co-work and socialize across Europe. As Senior Revenue Manager, you will play a key role in shaping the commercial success of Zoku's European portfolio, being responsible for maximising revenue and profitability through smart pricing, forecasting, distribution and commercial decision-making. Working across four unique properties, you will partner closely with Sales, Marketing, Reservations, Meetings & Events and Operations to influence commercial strategy.

Responsibilities

Develop pricing, inventory and distribution strategies that maximise revenue, profitability and overall commercial performance across the portfolio; Prepare forecasts, monitor booking pace and identify commercial risks and opportunities; Monitor channel performance, acquisition costs and distribution efficiency to maximise profitability and grow direct business; Review group quotations and provide commercial recommendations balancing profitability, displacement and long-term business value; Partner with the Meetings & Events team to optimise pricing, space utilisation and revenue per square meter; Analyse market trends, competitor activity and commercial performance, translating insights into clear actions; Work closely with Sales, Marketing, Reservations, Meetings & Events and Operations to align commercial strategies; Drive innovation, smarter ways of working and continuous improvements across commercial processes, reporting and systems

Requirements

3–5 years of Revenue Management experience within the hotel industry in a multi-property environment, preferably international; Strong knowledge of pricing, forecasting, inventory management and distribution strategy; Experience working with hotel PMS, CRS, Channel Managers and a Revenue Management System; Experience evaluating group business and supporting pricing decisions based on displacement, profitability and business mix; Understanding of channel performance, acquisition costs and commercial distribution strategies; Strong analytical skills with advanced Excel capabilities and confidence working with commercial data; Excellent communication skills and the ability to translate complex data into clear commercial recommendations; Fluent in English; EU resident or valid working permit for the Netherlands; Available to work full-time

Nice to have

Naturally curious and enjoys solving commercial puzzles; Loves working with numbers but never loses sight of the bigger commercial picture; Challenges the status quo and is always looking for smarter ways of working; Enjoys collaborating with colleagues across different disciplines; Takes ownership and is comfortable making data-driven decisions; Excited by technology and sees AI and automation as opportunities; Thrives in an entrepreneurial, international environment

Benefits

Work from the Amsterdam Support Office while supporting four European properties; Free after-work drink; Free fitness offers; Discount on an annual public transport card; Friends & Family rates at all Zoku locations; 40% discount on food & drinks for you and four friends; Yearly free overnight stay for you and your +1 at a Zoku location; Regular social events and after-work drinks; International team environment