Senior Sales Manager

Position Summary: The Senior Sales Manager proactively solicits and manages large group and catering opportunities to maximize revenue. This role ensures seamless and timely event turnover while building strong customer relationships, delivering exceptional service, and creating memorable experiences that drive loyalty and future business.

Responsibilities

Proactively solicits and manages large group and catering opportunities to maximize revenue; Ensures seamless and timely event turnover; Builds strong customer relationships; Delivers exceptional service; Creates memorable experiences that drive loyalty and future business; Develops and executes sales strategies to achieve assigned revenue, room night, and profitability goals; Prospects, solicits, negotiates, and closes new business opportunities; Builds and maintains a strong sales pipeline; Maximizes revenue opportunities across guestrooms, events meeting space, VIP special events, catering, and hotel offerings; Monitors market trends, competitor activity, and demand generators; Builds and maintains strong relationships with corporate clients, meeting planners, third-party partners, and community organizations; Conducts impactful hotel tours and presentations; Manages the sales process from initial inquiry through execution; Drives repeat business; Responds to leads and RFPs promptly; Prepares proposals, contracts, presentations, and sales materials; Maintains accurate client information within sales systems; Participates in sales meetings, revenue strategy discussions, and performance reviews; Partners with Revenue Management, Event Planning, Operations, and Marketing teams

Requirements

Minimum 5 years of verifiable hotel sales experience, including a minimum of 2 years' experience in a leadership role; Ability to communicate professionally, both verbally and in writing, with clients and team members in the English language; Proven success consistently, month-after-month, meeting sales goals and driving revenue growth; Ability to understand booking patterns, trends, high demand times, and events in the market to identify revenue opportunities to meet sales goals and objectives; Ability to communicate, present, negotiate, and network effectively with customers and staff interdepartmentally; Strong knowledge of local VIP events, group sales, corporate accounts, and thorough up-to-date knowledge of the Austin market and sales trends; Excellent organization and time management skills with attention to detail, and ability to manage multiple priorities simultaneously under pressure; Advanced knowledge of all MS Office applications, Google Search, Digital Graphics, and networking online applications; Flexibility to work outside traditional hours to attend hotel, industry, client, and community events as necessary, including travel if needed; High school diploma or GED

Nice to have

Preferably in an upscale, branded or lifestyle, full-service hotel; additional experience in a Marketing leadership role is a plus; Experience with Delphi FDC, CVENT, Knowland, and Microsoft Office preferred; Bachelor's degree in hospitality, Business, Marketing, or related field preferred

Benefits

Robust wage package; excellent benefit plans; matching 401K plan; professional development; generous bonuses; travel perks; opportunity to grow across a portfolio of 140 hotels