Senior ServiceNow Developer

We are seeking a highly skilled Senior ServiceNow Developer to support mission-critical federal programs in a secure environment in Northern Virginia. This role is ideal for a seasoned developer who excels at building scalable, secure, and compliant ServiceNow solutions while working closely with technical leads, architects, and government stakeholders. The Senior Developer will design, develop, and enhance enterprise workflows, integrations, and custom applications that directly support high-visibility missions.

Responsibilities

Design and deliver secure, scalable, and upgrade-safe ServiceNow solutions across ITSM, ITOM, HRSD, CMDB, SPM, and custom applications; Build workflows, scripts, automations, and platform extensions; develop integrations using REST/SOAP, MID Server, JDBC, and modern API frameworks; architect scoped applications; Lead advanced custom application engineering by owning complex-scoped applications across Case, GRC/IRM, and SecOps; build custom data models and table hierarchies, advanced server- and client-side logic, Scripted REST APIs, custom portals and workspace experiences; implement Flow Designer automations and custom Integration Hub spokes; Extend and customize IRM/GRC objects (risks, controls, POAMs, findings) to meet DoD and Intelligence Community requirements; build advanced case management frameworks with custom routing, escalation, and SLA logic; enhance SecOps with vulnerability grouping, correlation engines, and automated remediation workflows; develop dashboards, PA indicators, and cross-application data linkages; Deliver production-grade integrations with federal systems, including eMASS, ACAS/Tenable, AD/PKI, ERP platforms, and agency-specific tools; support classified and air-gapped environments through MID Server-based integrations; build data ingestion pipelines, transform maps, and outbound REST/webhook interfaces; Operate with a high degree of autonomy; produce documentation, conduct peer reviews, mentor junior developers, maintain upgrade readiness, participate in governance and CRB processes; Support full SDLC execution including requirements analysis, solution design, development, testing, deployment, and performance optimization; work within Agile/Scrum, enforce coding standards, troubleshoot platform issues, support capacity planning; Ensure platform security, compliance, and governance aligned with federal and DoD standards; support upgrades, patches, module rollouts, and long-term sustainment; maintain CMDB accuracy, data quality, and integration reliability; prepare documentation, requirements definitions, and training materials; Collaborate with architects, technical leads, and government stakeholders; support demos, CCB reviews, and release planning; provide SME guidance

Requirements

6–10 years of hands-on ServiceNow development experience; Strong proficiency in JavaScript, Glide API, Script Includes, Business Rules, Client Scripts, UI Policies, Flow Designer, Integration Hub, and platform scripting; Experience integrating ServiceNow with enterprise systems using REST/SOAP, MID Server, JDBC, and related technologies; Demonstrated experience with CMDB/data modeling, Discovery, Service Mapping, and platform performance tuning; Experience developing and maintaining scoped/custom applications; Strong understanding of security models, access controls, upgrade strategies, and compliance requirements; Experience working in classified IC or DoD environments; Strong communication, problem-solving, and stakeholder engagement skills; Must meet degree and years of experience criteria (High School Diploma/GED 12 years; Associates Degree 10; Bachelors Degree 8; Masters Degree 6; PhD 4); Must possess active TS/SCI clearance; U.S. Citizenship

Nice to have

Familiarity with Service Portal, AngularJS, HTML, CSS, and Bootstrap

Benefits

Highly competitive compensation; Comprehensive health benefits package and 401K retirement plan; People Partners; wellness resources; Company-sponsored continuing education program; Generous paid time off; 10 paid holidays; Flexible work options; Philanthropy and volunteering opportunities