Senior Site Reliability Engineer

As a Senior Site Reliability Engineer you'll join the founding SRE team at our new NYC engineering hub, sitting within Foundations. You'll own critical services end-to-end and partner across engineering to raise the reliability bar for the entire platform, working closely with teams in Stockholm. This is a New York-based, 5-day in-office role. We believe building together in person drives better outcomes.

Responsibilities

Build, ship, and operate foundational platform services with full ownership; Build and maintain a high-signal observability stack (metrics, logs, traces) and translate signals into action; Define and evolve SLIs/SLOs, alerting, and reliability reporting for critical systems; Improve on-call and incident response, including escalation paths, coordination, and post-incident follow-ups; Reduce toil through automation, better tooling, and improved system ergonomics; Partner with product and platform engineers to design resilient systems and improve deployment safety

Requirements

Significant experience operating and improving production systems, including debugging under pressure and preventing repeat incidents; Comfortable writing software and building automation to solve reliability problems; Autonomous, with pride in the quality and resilience of the systems you ship and operate; A systems thinker: failure modes, graceful degradation, and practical tradeoffs; Strong observability, incident management, and on-call experience, as well as experience with cloud infrastructure and Kubernetes

Benefits

Global collaboration; Competitive package; Meaningful work; In-person environment; Medical, Dental & Vision; Multiple medical plan options through Aetna and Kaiser Permanente; HSA or Healthcare FSA; Dental plans via MetLife; Vision plans via Vision Care; Generous parental leave; Free access to Maven Clinic; Dependent Care FSA; Free One Medical membership for employees and dependents; Pre-tax commuter benefits; Life Insurance + STD/LTD; 401(K) with generous company match; Unlimited PTO; Robust voluntary benefits, including identity protection (via Aura), legal coverage via MetLife, pet savings programs, and more