Senior Site Reliability Engineer

HiveWatch is seeking a Senior Site Reliability Engineer to join our Platform Team, where you'll build and operate mission-critical edge infrastructure that connects our SaaS platform to customer systems. You'll help ensure exceptional performance, reliability, and observability across our distributed environment.

Responsibilities

Improve the reliability of mission-critical systems including production monitoring, alerting, and capacity planning; Debug and resolve complex production issues across the full stack, from infrastructure to application code; Participate in a regular on-call rotation to provide 24/7 coverage for critical systems; Perform root cause analysis requiring deep code-level investigation and implement preventive measures; Build automation and tooling to reduce operational toil and improve system reliability; Maintain CI/CD pipelines, observability infrastructure, and database performance optimization; Increase the resiliency, scalability, and maintainability of production environments; Maintain on-call procedures and disaster recovery processes; Contribute to on-call runbooks, postmortems, and reliability best practices

Requirements

5+ years of software engineering experience with strong coding skills in production environments; 3+ years of SRE, DevOps, or production operations experience; Strong experience with cloud platforms (AWS preferred) and containerized applications (Docker, Kubernetes); Experience with Infrastructure as Code (Terraform, CloudFormation, or similar); Proficiency in at least one object oriented programming language in our tech stack (Java, Kotlin, Python); Hands-on experience with relational databases and SQL performance optimization; Experience with monitoring and observability tools (Prometheus, Grafana, DataDog, or equivalent); Strong debugging skills across distributed systems and microservices architectures; Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to have

Strong experience with AWS architecture and services; Experience in physical security, IoT, or edge computing environments; Experience with advanced AWS services (Kinesis, Lambda, EKS, RDS); Experience with Terraform and Terragrunt specifically; Background in high-availability, multi-tenant SaaS environments; Experience participating in incident response and post-mortem processes; Knowledge of security best practices and compliance requirements; Experience with edge computing and distributed system architectures; Previous experience in a startup or high-growth environment (50-200 employees); Experience with our tech stack: Kotlin, Rust, TypeScript, Python

Benefits

Comprehensive health coverage: medical, dental, vision, and life insurance; Cutting-edge work in an emerging field with huge growth potential; Competitive compensation packages designed to reward top talent; A modern, newly renovated HQ right on Main Street in El Segundo, CA; 401(k) with a 4% company match; Flexible paid time off; ClassPass credits and a discount on pet insurance; A family-friendly, compassionate culture that values balance and belonging; Eligible to participate in HiveWatch Equity Incentive Plan