Senior Software Engineer, Site Reliability & Security

WellSaid is the leading AI voiceover studio for enterprise and professional use. As Site Reliability Engineer at WellSaid, you'll run our production platform and be working on large-scale projects that improve the availability and performance of our core services and data pipelines.

Responsibilities

Build and run monitoring, tracing and alerting infrastructure; Drive platform security initiatives including preventative efforts to ensure system reliability; Lead response and recovery efforts from active incidents including performing root cause analysis; Run platform and services with high availability and redundancy front and center; Respond to alerts on issues in systems and be part of on call response team; Improve deployment process with a focus on making all code changes fast, simple, and safe; Deliver a stable and scalable product platform to enable engineering teams to deliver product in a fast and efficient manner; Identify novel ways to handle load and scale resource-intensive applications; Help engineers write reliable code while retaining the ability to ship fast

Requirements

5+ years with a modern programming language (Golang, Typescript, Python, etc...); Strong understanding of Infrastructure as Code (Terraform, Tofu, Pulumi); Experience with GitOps/continuous delivery tooling (ArgoCD, Spacelift, Terraform Cloud); Experience building and troubleshooting Kubernetes environments; The ability to debug and solve issues in complex production environments; An understanding of how to profile applications and databases, to identify and debug performance issues; Fluency working in a UNIX shell to analyze logs, investigate issues and handle other common operational tasks; Experience with monitoring tools such as Grafana and Prometheus; Be a U.S. Citizen or Permanent Resident; Pass a pre-employment background check

Nice to have

Strong understanding of computer science concepts including algorithms, data structures, and systems design; Experience with cloud environments and container technology, including AWS or GCP, Kubernetes, and Docker

Benefits

Inclusive work environment; Fully distributed team; Flexible schedules; Competitive salary and stock options; Full medical, dental, and vision insurance; Matching 401(k) plan; Generous vacation policy/paid time off; Parental leave; Learning & development stipend; Home office stipend