Senior Solutions Engineer

Senior Solutions Engineer role based in London (hybrid, with occasional in-office presence in the Shoreditch, London office). Reports to the Manager of Solution Engineering and enables Account Executives with demos, customized pitch decks, product knowledge, and business case proposals in the Commercial and Enterprise Segments.

Responsibilities

Facilitate communication with Mid-Large sized organizations across a range of industries to map business challenges with key capabilities and differentiators; Lead product demonstrations with prospects and help drive deals to close; Consult with customers and prospects to make targeted recommendations on how Fullstory can enhance their products and services; Use AI tools to help build customized demo environments, draft business case proposals, and summarize customer discovery calls; Act as a trusted advisor and technical SME for key opportunities, building relationships with technical stakeholders and key decision makers; Communicate and strategize cross-functionally to drive success and attain revenue goals; Work alongside Account Executives to advise, consult and help steer strategy for new business and customer expansions; Act as a liaison between Sales and Product, sharing customer feedback with Product Management, Operations and Engineering

Requirements

3+ years in a Sales/Solutions Engineering or Consulting role in the data/analytics/SaaS industry; Experience with leading product demonstrations or presenting data analysis to internal or external stakeholders; Understanding of modern web technologies and/or mobile framework such as JavaScript, CSS, and HTML

Nice to have

Proficiency in Spanish, German, or French

Benefits

Flexible PTO policy; Annual company-wide closure; Federal holidays; Sponsored benefit packages for US-based Fullstorians; Supplemental coverage options for international Fullstorians; Annual learning subsidy for US and EMEA-based employees; Professional development through training programs; Monthly productivity stipend for US and EMEA-based Fullstorians; Team off-sites and annual full-company meet-up; Paid parental leave; Bereavement leave, including miscarriage/pregnancy loss