Senior Staff Software Engineer, Agentic Platform

Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage.

Responsibilities

Define the architecture for Tide’s agentic platform; Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability; Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities; Set standards for reliability, safety, scalability, and developer experience; Provide technical leadership across teams and unblock critical decisions; Implement cost-management and routing logic to optimize LLM spend across different providers; Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories

Requirements

Deep experience building platform or infrastructure systems at scale; Strong judgement across APIs, distributed systems, data, and cloud-native architecture; Track record of leading complex cross-team technical problems; Experience integrating third-party platforms without losing control of core architecture; Strong understanding of reliability, security, and observability

Nice to have

Experience with AI platform components is valuable, but not essential; Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable

Benefits

Remote first; 25 days of paid annual leave; 3 paid days off for volunteering or L&D activities; Private Health Insurance; Mental Health Support Platform; FitPass; Family and friendly leave (according to statutory); Personal L&D budget; Share Options