Senior Strategic Marketing Manager | East Coast | Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform. We are a 100% remote company with team members across 40+ countries. We’re looking for a Senior Strategic Marketing Manager to support our global Majors segment, some of our largest customers, with significant opportunity to grow with Grafana. This person will work alongside the Majors team and cross-functional partners to understand what each customer needs, where the growth opportunities are, and where marketing can make a difference. This is a senior individual contributor role and a new motion for us.

Responsibilities

Partner with the Majors team to understand account goals, growth opportunities, product adoption, key relationships, and whitespace; Build account marketing plans tied directly to the account strategy; Work across Regional Marketing, Events, Customer Marketing, Product Marketing, Partner Marketing, Demand Gen, and other teams; Participate in account planning and EBRs; Build high-touch programs based on what the customer needs; Help account teams build deeper relationships across executives, technical leaders, champions, users, teams, and geographies; Bring together the right teams and resources across Grafana; Measure what matters at the account level; Identify what works and turn those learnings into repeatable plays

Requirements

7+ years of B2B marketing experience, ideally in enterprise account marketing, ABM, customer marketing, or a similar role; Experience working with large, complex enterprise customers and supporting growth within existing accounts; Strong Sales partnership; Experience with 1:1 or highly targeted account marketing and working across multiple teams, personas, and geographies within an account; Global experience and comfort working across regions and distributed teams; Strong tool proficiency and active use of AI; Curious, accountable, adaptable, resilient, and self-motivated; Know how to prioritize

Benefits

Restricted Stock Units (RSUs); 100% Remote, Global Culture; Scaling Organization; Transparent Communication; Innovation-Driven; Open Source Roots; Empowered Teams; Career Growth Pathways; Approachable Leadership; Passionate People; In-Person onboarding; 30 days annual leave per annum; 3 days reserved for Grafana Shutdown Days