Senior Technical Writer

About Cyera

Come join the company building the security operating model for the age of AI. AI has changed how data is used — and security must change with it. Cyera's mission is to empower businesses to accelerate AI Adoption by defining a holistic approach to securing AI - from data to access to model. Instead of perimeter controls and static policies, Cyera provides a unified control plane that understands relationships between data, access, and behaviors across humans, systems, and AI. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data and AI security.

About the Role

We’re looking for a Senior Technical Writer who goes beyond standard documentation — someone who sees content as a product, embraces AI as a force multiplier, and thrives in a fast-paced, high-growth environment.

At Cyera, documentation is a core part of the product experience and a key driver of customer adoption. You will own documentation across multiple product areas, working closely with Product, R&D, and Customer Success to deliver clear, high-impact content.

You’ll operate in rapid release cycles, collaborating with multiple stakeholders and managing parallel workstreams in a dynamic, evolving environment.

Responsibilities

Shape and scale best practices for technical communication; Leverage AI tools and automation to improve documentation workflows; Use data and user insights to continuously improve content effectiveness; Contribute to documentation strategy in a fast-growing, AI-driven company; Own end-to-end documentation for multiple product domains (typically working with 5–10 PMs simultaneously) across rapid 6-week release cycles; Create and maintain high-quality content including user guides, API docs, release notes, onboarding flows, and in-product microcopy; Leverage AI tools (e.g., Claude, internal automation workflows) to streamline writing, editing, research, and documentation operations; Identify opportunities to automate manual documentation workflows and continuously improve efficiency and scalability; Collaborate deeply with Product, Engineering, and Customer Success to translate complex technical concepts into clear, actionable content; Participate in feature design, demos, and implementation flows to build deep product understanding; Drive documentation quality through structured authoring, review processes, and alignment with product releases; Use analytics and user behavior insights to optimize content effectiveness and user experience; Contribute to evolving documentation strategy, standards, and best practices in a scaling organization

Requirements

6+ years of experience as a Technical Writer in a B2B SaaS or enterprise software environment; Strong technical proficiency, with the ability to understand and document complex systems; Hands-on experience incorporating AI tools into documentation workflows (e.g., content generation, editing, automation) and using them to improve efficiency and scale; Experience leveraging analytics and user behavior insights (e.g., Pendo or similar tools) to improve documentation effectiveness and user experience; Strong command of structured authoring (Markdown, HTML, XML, or similar) and modern documentation tooling; Proven experience working in fast-paced environments with rapid release cycles and evolving requirements; Demonstrated ability to manage multiple stakeholders and parallel workstreams (e.g., working with several PMs simultaneously); Excellent writing skills, with a proven ability to translate complex technical concepts into clear, concise, and user-focused content; Highly self-directed, with a strong sense of ownership and the ability to operate independently in a dynamic environment; Collaborative, positive, and solution-oriented mindset, with the ability to work effectively under pressure and adapt to changing priorities; Native or near-native English proficiency, with the ability to write clear, polished, and professional technical content; Hebrew proficiency required

Nice to have

Familiarity with knowledge base platforms such as Zendesk Guide; CSS/HTML; Experience in a similar role in Cybersecurity; Experience working on Data-Driven products; Experience with translation management