Server Assistant

The Server Assistant supports the front-of-house team by assisting with food and beverage service, ensuring a smooth and efficient dining experience for members and guests. This role plays a critical part in maintaining high service standards and operational efficiency. Server Assistants help with setting up, cleaning, and supporting service tasks, and contribute to creating a welcoming atmosphere.

Responsibilities

Assist with delivering food and beverages to members/guests, ensuring prompt service; Help maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies; Gain basic knowledge of the à la carte menu and daily specials to assist with service and answer simple questions; Greet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment; Collaborate with team members to ensure a smooth dining experience, providing support as needed; Assist in handling Member/Guest requests and complaints, escalating issues to Servers or management when necessary; Complete side work, including cleaning, organizing, and stocking work areas to meet club standards; Follow safety and cleanliness guidelines, ensuring all areas are maintained in accordance with Club policies; Perform additional duties as assigned by management, including supporting special events and large parties.

Requirements

Must be able to stand, walk, and perform physical activities for extended periods; Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases; Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required; Able to lift, carry, push, and pull up to 100 lbs. occasionally; Effective communication skills, including talking and hearing, with sufficient visual acuity.

Nice to have

High school diploma or equivalent; Previous experience in Food and Beverage service; Current Food Handler and Alcohol Server Certifications as required by state and city regulations; Completion of Invited's F&B Service Training program; Excellent communication skills with the ability to speak clearly and effectively; Ability to follow instructions and communicate well with team members.