Server (PT)

Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

Responsibilities

Check station before, during and after shift for proper set-up and cleanliness; Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions; Record the details of the order from the guests, repeating the order to check for accuracy; Input the order into the Point of Sale computer to inform the kitchen; Retrieve orders up to 30 lbs. from kitchen, confirm accuracy, lift and deliver to guest along with appropriate condiments; Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages; Replenish beverages as necessary and check with guests for overall satisfaction; Market and serve upon request any dessert items or specialty coffees; Operate the Point of Sale procedures to pre-check order and close out the check; Present the check to guest promptly; Comply with attendance rules and be available to work on a regular basis; Perform any other job-related duties as assigned

Requirements

Maintain a professional appearance and manner at all times; Must be willing to "pitch-in" and help co-workers with their job duties and be a team player; Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette; Knowledge of the appropriate table settings, service ware and menu items; Ability to remember, recite and promote the variety of menu items; Ability to transport large trays weighing up to 30lbs. through a crowded room on a continuous basis throughout shift with or without reasonable accommodation; Ability to operate beverage and toast equipment with or without reasonable accommodation; Ability to establish and maintain effective working relationships with associates, customers, and patrons; Ability to operate a keyboard and learn Point of Sale procedures; Effective verbal and written communication skills; Ability to adapt communication style to suit different audiences, such as supervisors, coworkers and public; Flexible schedule required; AM/PM/Weekend/Holiday availability required

Benefits

Hot meal in associate cafeteria; Free parking; Access to fitness center and pool; Discounts at Hop Scotch Salon; Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield; Vision insurance through EyeMed; Vacation, Sick and Holiday programs; Pet insurance through the ASPCA; Supplemental, Spousal and Child Life insurance; Short and Long-Term Disability plans; 401(k) Savings Plan with matching funds; 'YouDecide' and Hotel Room Discount programs