Service Line Medical Director (Chippewa Falls)

The Service Line Medical Director (SLMD) will be the primary leader, actively overseeing and managing the day-to-day operational activities and functionalities of the specific service line for which they are assigned and accountable. The SLMD holds significant responsibility for the comprehensive planning and strategic direction of all critical facets of Roger’s medical policies and programs specifically tailored to the service line they support. The core function of the SLMD is to ensure that consistently high-quality health standards are upheld and guaranteed for all patients, irrespective of the healthcare provider delivering the care. Furthermore, the SLMD is tasked with maintaining a high level of information dissemination, ensuring all clinical providers remain fully informed and updated. The SLMD will collaborate closely with the campus medical directors, the associate chief medical officer, the chief medical officer, and other senior leaders within the organization. This collaborative effort will be directed towards the development, continuous monitoring, and strategic enhancement of the healthcare system’s short-term initiatives and long-term strategic objectives. In addition to their administrative and leadership roles, in their capacity as a Clinical Physician, they are directly responsible for delivering and maintaining high-quality psychiatric services. This includes comprehensive evaluations, accurate diagnoses, and effective treatment strategies for a wide array of mental health conditions. Treatment approaches may encompass, but are not limited to, psychotherapy, expert medication management protocols, and a spectrum of other evidence-based therapeutic methodologies.

Responsibilities

Ensure the quality and sustainability of medical and clinical services; Focus on team-based approach to care, advancing interprofessional practices, resilience among providers, and innovation across the organization; Provide oversight and guidance to clinical teams of the service line and work with all levels of Medical Directors and Operational Leadership to establish standards of care; Supervise, advise, counsel and discipline medical providers in conjunction with appropriate administrative teams; Lead by example, continuing to meet expected productivity schedules, participating in rotation for call and providing patient care as needed; Provide situational feedback to providers and serve as escalation point of contact; Identify and facilitate recruitment needs for service line; Promote and communicate goals and mission of the hospital; Assist in delivery of continuing education, on-the-job training, and orientation of staff as requested; Ensure all duties, responsibilities and operations are performed with utmost regard for safety and health of personnel and patients; Maintain and improve quality of care; Monitor patient experience and patient flow and adjust as needed; Develop, maintain, update, and implement departmental policies, procedures, and protocols; Analyze performance data and initiate plans to enhance clinical and operational efficiencies; Establish quality assurance programs; Partner with providers, medical directors, infection control, nursing and others on infection control and safety protocol measures; Conduct regular audits; Lead/implement improvement action plans; Ensure compliance with Joint Commission and other regulatory agency regulations; Monitor regulatory issues and ensure compliance; Educate and direct clinical teams in accordance with regulatory requirements; Collaborate with Risk and Compliance, Legal, Human Resources, and Practice Administration to assure Medical Staff awareness and compliance; Prepare and participate in accreditation and/or certification surveys; Lead and participate in in-services, seminars and other meetings; Participate in development of budgets, including staffing, support plans and equipment needs projection; Ensure providers are meeting ADC targets in accordance with hospital budgeting process; Manage FTE expenditures with compliance to FTE budget; Manage on-call schedule; Maintain understanding of variances in physician productivity and its impact on budget; Participate in committees, performance improvement team meetings, and team projects; Deliver high-quality psychiatric services including comprehensive evaluations, accurate diagnoses, and effective treatment strategies

Requirements

Valid state licensure as MD / DO; Board-eligible psychiatrist; American Heart Association Healthcare Provider CPR certification or American Red Cross Professional Rescue is required within thirty (30) days of date-of-hire, with annual recertification; Formal self-defense training is required within sixty (60) days of the date of hire/transfer, with annual recertification; Excellent interpersonal skills and ability to resolve conflict; Ability to use initiative and judgement to organize, plan activities, formulate policies, delegate responsibility and make decisions affecting diagnosis and treatment of patients; Must be able to relate to people in a manner to win their confidence and establish rapport; Must be flexible to adjust to changing conditions, programs and various details of the position; Verbal and hearing ability required to interact with patients and employees; Numerical ability required to maintain records and operate a computer; Must be able to read and communicate through written, verbal and auditory skills and abilities; Must be capable of lifting a minimum of 20 pounds; Reaching, handling, grasping and manual dexterity necessary to operate various office equipment; Physically/Mentally able to perform job duties as verified by a physical exam by a licensed physician

Nice to have

Board certification; Leadership and/or supervisory experience in a behavioral health organization; Experience with process improvement implementation

Benefits

Health, dental, and vision insurance coverage for you and your family; 401(k) retirement plan; Employee share program; Life/disability insurance; Flex spending accounts; Tuition reimbursement; Health and wellness program; Employee assistance program (EAP)