Service Technician – Greeley, Colorado

At Atmos Energy, we enjoy an employee-focused culture with rewarding work, competitive pay, work-life balance, inclusion and diversity, and excellent benefits. May be hired as a Service Technician 1, Service Technician 2, or Sr Service Technician dependent upon eligibility and experience. All training provided. As a Safety-Sensitive position, pre and post employment screenings are required.

Responsibilities

Performs basic work using clearly prescribed procedures; Responds to customer requests for service including connections and disconnections as becomes operator qualified; Informs customer of needed repairs and answers basic questions; Assures that customer understands and is satisfied with work completed; May disconnect service as necessary and perform collection efforts on delinquent accounts; Installs, programs, and operates Wireless Meter Reading (WMR) equipment as necessary; Assists with activities to assure responsiveness to natural gas and other emergencies; Completes and maintains accurate records and reports to comply with Company and regulatory requirements; May read meters and record usage for billing; May be required to hold stand-by duty, work shifts, holidays, weekends, emergency call outs, and occasional extended hours; Identifies, addresses, and reports safety and encroachment issues to their resolution and completion; Is responsible for the safe operation and inspection of assigned Company vehicles and equipment; Demonstrates support for and adheres to the Company's values, strategies, policies and procedures; Must become familiar with the Safety Manual and complete all required safety training

Requirements

High school diploma or General Equivalency Diploma (GED); valid driver's license in accordance with Company standards; completion of assigned classes, Operator Qualifications (OQ) and OJT specific to Service Learning Path; maintain position OQs and any other required OQs, classroom training or certifications; ability to use the Company's internet/intranet web site and resources for data entry, reference and retrieval; ability to communicate with internal/external customers to provide basic factual information; ability to lift and carry 45 pounds from the ground to 42 inches; ability to lift 53 pounds from the ground to 52 inches; ability to generate 95-foot pounds of force at a contact point of 32 inches; ability to bend, stoop, squat, kneel and/or crouch; ability to walk 500 feet; acute sense of sight and hearing (corrected or uncorrected) and strong sense of smell; occasional work on ladders, roofs, attics, under houses and in confined spaces; work outdoors in all weather conditions; residence requirement may apply due to call-out response time; pre and post employment screenings including drug testing (DOT/PHMSA) and motor vehicle record (MVR) background checks

Benefits

Holidays and Paid Time Off; Parental Leave; Retirement Savings Plan (Matching and Fixed Annual Company Contribution); Annual Bonus Opportunity; Employee Assistance Program; Short-Term and Long-Term Disability Plans; Basic Life Insurance; Health Savings Account (HSA) Company Contribution with HDHP; Wellness Programs; LifeLock Identity Theft Protection; Paid Training; LinkedIn Learning; Voluntary Retirement Savings Plan; Medical Insurance and Prescription Drug Coverage; Dental Insurance; Vision Insurance; Employee/Dependent Life Insurance; Employee/Dependent Accidental Death & Dismemberment Insurance; Healthcare, Dependent Care and Limited Purpose Flexible Spending Accounts; Relocation assistance may be considered