ServiceNow Administrator/Developer

Requirements

3+ years of experience as a ServiceNow Administrator or Developer; ServiceNow Certified System Administrator (CSA) - Required; Experience in a public sector or Medicaid environment; Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules; Strong understanding and hands-on experience with the ITSM module (Incident, Problem, Change, Knowledge, Service Catalog, etc.); Experience with JavaScript, Glide scripting, and ServiceNow APIs; Familiarity with ServiceNow update sets, scoped applications, and integrations; Ability to work independently and manage multiple priorities; Excellent communication and documentation skills.

Nice to have

ServiceNow Certified Application Developer; Experience in a public sector or Medicaid environment; Experience preparing a platform for expansion, particularly with Public Sector Digital Services or other ServiceNow modules.