Services Specialist

The purpose of the Services Specialist's position is to manage the coordination, scheduling and the delivery of a variety of supports services to the facility including general human resources and communication, accounts payable/accounts receivable, and purchasing activities. Additional support activities may also be provided in the following areas: safety, customer service, shipping & receiving, production reporting, warehouse & inventory management as determined by the facility.

Responsibilities

General human resources and communication activities necessary to administer accurate timekeeping and reporting, payroll, maintenance of personnel files and records, interpretation of policies and procedures, counsel to staff members and assistance to employees as needed; Ensure new hire protocol (job offers, drug testing, background checks, etc.) is followed. Conduct new hire orientations; Ensure that employee time data is accurate in payroll system prior to weekly deadline to include policy adherence for overtime, flex scheduling, vacation, holiday processing, hours distribution, leave processing, termination, etc.; Oversee payroll data validation between Time & Attendance and the payroll system; Validate employee eligibility and earnings for annual CIP bonus payouts; Maintain employee data in HRIS system, including annual rate increases, employee deductions, etc.; Maintain confidential personnel files; Act as primary point of contact for HR questions and requests in the absence of the HR leader; May assist with monthly Labor reporting and payroll account reconciliation; May assist supervisors/managers in conducting employee evaluations and disciplinary actions; May organize all company functions, parties, picnics, celebrations; Oversee communication efforts including but not limited to plant newsletter, company announcements, compliance bulletin boards, quarterly town hall meeting; Financial support (accounts payable/accounts receivable) and general office purchasing activities as needed; Ensure accurate invoices and payment processing to non-contracted vendors (i.e., employee medical evaluations, safety PPE, union dues, uniforms, etc.); Purchase basic office/production/laboratory/safety supplies as needed; Track, investigate and resolve accounting issues (i.e., verification of shipping charges, account coding); Assist with safety training/reporting; Compile safety statistics; Conduct safety walks and report safety concerns or activities

Requirements

High school/technical school diploma with a minimum of 3 years general human resources, payroll, and basic accounting experience; Proficient in Microsoft Word, Excel, PowerPoint, Outlook; Ability to learn and understand other software applications such as SAP, online travel reservations and electronic expense reporting; Strong interpersonal, verbal and written communication skills; Strong organizational skills; Ability to manage and prioritize multiple task to meet deadlines; Ability to maintain confidential information; Fundamental mathematical skills and accounting knowledge; Solid knowledge of local/State/Federal/Government rules and regulations regarding privacy laws, health records, etc.; Ability to work independently and in a team environment; Ability to interface at all levels of the organization, both internally and externally; Working knowledge of human resources policies and procedures; Minimal travel required (0 – 10 days per year); May be required to lift, carry, push or pull up to and including 25 pounds; Work environment is typical of an office setting

Benefits

Choice of comprehensive medical plans; Dental plan; Vision plan; Wellness program; Critical illness insurance; 401(k) plan with company match; Paid vacation; Paid sick and parental leave for eligible employees; Basic life insurance; Short-term and long-term disability coverage; Employee assistance program; Business travel accident coverage; Supplemental life insurance; Accidental death and dismemberment insurance; Health spending account; Traditional flexible spending account; Dependent care spending account; Tuition reimbursement program for undergraduate and certain graduate programs; Mentoring program; Soft and hard skills training