Settlement Coordinator

Hecate Strait Employment Development Society (HSEDS) is a non-profit organization that provides resources for jobseekers, newcomers, employers, and new entrepreneurs. As a Settlement Coordinator you will collaborate on a small team to deliver settlement services to support immigrants and other newcomers on a one-on-one basis, and programming and workshops, and will build community connections for providing additional support.

Responsibilities

Orientate and provide information and referrals to immigrants and newcomers to Prince Rupert; Identify appropriate funding streams and services for each client; Support newcomers to develop a personal settlement plan that includes topics such as housing, government services, education, language, and community connections; Identify, plan, and deliver workshops and information sessions in one-to-one and group settings; Develop and deliver community connections and volunteering opportunities for clients; Identify immigration trends impacting the region to develop appropriate service response; Prepare program reports on client service and immigration trends for funding agencies; Communicate with funders on day-to-day requests and service delivery items; Conduct community outreach and internal communications to provide program information, coordinate with other agencies, and network with relevant employers and market services; Coordinate with WorkBC to refer and serve common clients; Work in client databases and reporting systems to document, monitor and report on service use and outcomes; Coordinate with Finance on program budgets and spending to ensure budget is on track; Research and develop funding opportunities, including monitoring funding bodies for new programs, service, and event opportunities; Prepare annual work and service delivery plans to meet program and organization objectives; Design program marketing and information material such as posters, pamphlets and social media content; Coordinate with other Settlement team members to ensure activities are on track; Work with other departments to design and deliver organization initiatives and events; Other related duties as assigned.

Requirements

Satisfactory criminal record check is a condition of employment.

Nice to have

At least 2 years' experience supervising staff, planning, reporting, and managing resources, including human resources; A related certificate, designation, or degree (i.e. Social Sciences, Business Administration, Community Development, Career Development, etc.) is preferable; Technologically literate; Ability to communicate effectively with a wide range of audiences in writing and in-person; Ability to work independently under minimal supervision; Ability to maintain confidentiality; Experience delivering programs and services for and with newcomers; Able to work with people from all backgrounds and understand the needs and challenges; Able to engage and maintain a team dedicated to excellence in service; A relationship builder with strong interpersonal, coaching, negotiation, and presentation skills; Problem solver and ability to make decisions and take initiative; A desire to learn and adapt in a changing environment.

Benefits

Paid vacation; paid sick time; paid discretionary days off; birthday off; Group benefits after 3 months; Opportunities for professional development