SGS OPEN HOUSE | AUGUST

SGS is the world's leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 89,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Qualifications

Responsibilities

Manage job creation, invoicing, and purchase orders using internal systems.; Maintain and update databases, pricing information, and digital records.; Support proposal and tender preparation by coordinating documentation and ensuring timely submissions.; Monitor invoices and coordinate with internal teams to resolve billing or administrative issues.; Prepare reports and maintain accurate documentation.; Provide administrative support to the team and collaborate with internal stakeholders.; Perform other administrative duties as assigned.; Register samples, enter job information, and validate operational data in LIMS and related systems for laboratory testing activities.; Perform data entry, data verification, record maintenance, and data cleanup to ensure accuracy and consistency.; Prepare and review laboratory reports, ensuring completeness and accuracy of test data.; Support billing activities, including invoice preparation, payment reconciliation, and client follow-up.; Assist sales support activities through quotation preparation, CRM updates, and client data management.; Maintain accurate records for samples, customer information, reports, and operational data.; Apply knowledge of petroleum laboratory processes, terminology, and workflows gained through relevant industry experience.; Execute and optimize email marketing campaigns, automation workflows, segmentation, and customer journeys.; Manage end-to-end campaign delivery, including email builds, QA testing, deployment, reporting, and performance analysis.; Build emails using marketing automation platforms (e.g., Eloqua), manage contact data, and maintain data quality.; Conduct A/B testing, analyze campaign results, and provide insights to improve performance.; Ensure compliance with SGS data privacy, governance, and quality standards.; Prepare accurate and timely test reports by reviewing laboratory records, test orders, protocols, photographs, and supporting documentation.; Validate technical information, identify inconsistencies, request missing details, and ensure reports are complete and accurate.; Draft, edit, and finalize test reports using approved templates, incorporating relevant technical observations and feedback.; Ensure reports comply with EFBE quality standards, ISO/IEC 17025 requirements, and SGS procedures.; Maintain confidentiality, impartiality, and compliance with SGS Code of Integrity, QHSE policies, and documentation standards.; Work closely with engineering and laboratory teams to ensure accurate interpretation and presentation of test results.; Perform second-level review and validation of laboratory data, calculations, QC checks, LIMS entries, and interpretations to ensure accurate reporting.; Identify and correct errors in laboratory results and approve final reports before customer release.; Manage end-to-end order processing workflows, including sample receipt, test planning, monitoring, and invoicing.; Review third-party laboratory data and ensure compliance with SGS quality standards and ISO17025 requirements.; Ensure testing methodologies, quality controls, and reporting processes meet required standards.; Support internal and external customers with technical guidance and ensure service deadlines are achieved.; Maintain compliance with SGS Code of Integrity, QHSE policies, and quality procedures.; Process and validate laboratory data, including calculations, quality checks, LIMS entries, and other data management activities.; Review data accuracy, completeness, and consistency to ensure compliance with laboratory quality standards.; Perform data verification and identify discrepancies or issues that may impact data quality and turnaround times.; Ensure assigned tasks are completed within required deadlines and escalate potential delays when necessary.; Collaborate with laboratory teams to support efficient data processing and continuous improvement.; Processing of inspection requests, including review of accuracy and completeness of Requests for Inspections; Back-office execution of the registration and licensing process; Ensuring CoC issuance, amendments and replacement as per country standards

Requirements

Bachelor's degree in Business Administration, Secretarial Studies, or a related field.; Proficiency in Microsoft Office (Excel, Outlook, Word, and PowerPoint).; Good command of English (B2+ or equivalent).; Previous administrative experience is preferred.; Experience with Salesforce and LinkedIn is an advantage.; Bachelor’s degree in Science, Business, Data Management, or related field preferred.; Prior work experience in petroleum testing laboratories, oil & gas industry, or related laboratory operations is highly preferred.; Experience handling petroleum sample data, laboratory documentation, test records, or LIMS systems is advantageous.; Familiarity with laboratory workflows, quality requirements, and technical reporting processes.; Strong attention to detail with good analytical and organizational skills.; Proficiency in Microsoft Office applications, especially Excel.; Ability to manage multiple tasks while maintaining accuracy and quality standards.; Bachelor’s degree in Marketing, Digital Marketing, Communications, or related field (or equivalent experience).; 2–4 years’ experience with marketing automation platforms such as Eloqua, HubSpot, Marketo, or Salesforce Marketing Cloud.; Experience in email campaign development, automation workflows, segmentation, and lead management.; Knowledge of HTML email editing, QA processes, A/B testing, and campaign reporting.; Strong English communication skills and proficiency in Microsoft Office applications.; Highly organized, detail-oriented, and able to manage multiple projects independently.; Bachelor’s degree in Engineering or equivalent technical education and experience.; C1 English proficiency or higher, with strong written and verbal communication skills.; Strong knowledge of bicycle and e-bike technology, including components, systems, terminology, and test procedures.; Experience or exposure to bicycle/e-bike testing, quality assurance, or technical documentation is preferred.; Proficiency in MS Word-based documentation and structured reporting templates.; Strong attention to detail with the ability to interpret technical protocols, handwritten lab notes, and image-based evidence.; Excellent documentation, analytical, and organizational skills with the ability to manage reports independently and accurately.; Bachelor’s degree in Chemistry or a related Science discipline from an accredited institution.; Minimum 2 years of experience in laboratory data processing, validation, or review, including LIMS experience.; Prior experience reviewing laboratory results and ensuring data quality.; Knowledge of analytical techniques such as chromatography, mass spectrometry, VOC/FOG analysis, or related laboratory methods is preferred.; Hands-on laboratory experience or training in relevant analytical methods is advantageous.; Strong understanding of ISO17025 quality requirements and laboratory standards.; Proficiency in MS Excel and MS Office, SAP knowledge is an advantage.; Excellent English communication skills with strong analytical, problem-solving, and multitasking abilities.; Bachelor's degree in Chemistry or a related Science field (Chemistry preferred).; Background or experience in laboratory testing and data validation, with potential assignment to Shared Inorganics, Sample Analysis – Industrial & Environment (I&E), or Sample Analysis – Health & Nutrition (H&N) teams.; 1–2 years of hands-on experience using chromatography instruments (LC or GC), experience with mass spectrometry is an advantage.; Experience in food testing laboratories is preferred, environmental testing experience is a plus.; Familiarity with laboratory software such as Chromeleon, MassHunter, MultiQuant, or Analyst is an advantage.; Strong attention to detail with a commitment to data accuracy and quality.; Proficiency in Microsoft Excel and other Microsoft Office applications.