Shift Manager

Our Dunstable Transport branch is seeking an experienced Shift Manager to join our team. As the successful applicant, you will play a key role in ensuring the branch runs efficiently, your team are motivated and supported and our customers have the best service delivery.

Responsibilities

Ensuring the branch runs efficiently; Ensuring the team are motivated and supported; Ensuring customers have the best service delivery; Day-to-day management of Branch Operations; Overseeing a team of Delivery Drivers & Vault Operatives; Ensuring deliveries, collections & storage activities are made safely, cost-effectively and in accordance with customer service agreements; Championing the Customer First approach through product knowledge and understanding of Loomis solutions; Working flexibly as key holder and being available for out of hours alarm response on a roster basis

Requirements

Positive attitude and desire to learn and succeed; Previous experience as a Shift Manager (or similar level) with strong leadership skills; Confident communicator with a high level of integrity and attention to detail; Ability to work as part of a team; Exceptional customer and commercial focus; Ability to continuously review performance and professionally deliver customer satisfaction; Prior experience of direct customer management and liaison; Ability to demonstrate excellent leadership and people management skills; Must be able to pass criminal record, personal credit and ID checks; Must have verifiable 10-year employment/unemployment/educational history; Must be willing to work flexibly and be available for out of hours alarm response on a roster basis

Nice to have

SIA licence

Benefits

33 days annual leave per year (including bank holidays); Life Assurance; Employee Assistance Programme (EAP); A safe and supportive culture; MyRewards – over 3000 discounts for everyday life; Pension scheme; Cycle to Work scheme; Progression opportunities; Procedural security training and support; Ongoing development and career opportunities