Shuttle Driver

We are looking for a highly motivated individuals to join our Guest Services team as a hotel Shuttle Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Shuttle Driver assists guests by providing them transportation as requested in the local area. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

Responsibilities

Help guests discover their “Wanderlust” experience; Provide exceptional customer service by being engaging and taking sincere interest; Interacts with all guests. The Shuttle Driver will welcome all guests to his vehicle, opening doors as needed and assisting with any bags; Be knowledgeable of the local area and the traffic patterns and directions to commonly visited attractions/restaurants; Offer up recommendations of other areas of interest; Maintain the cleanliness and operation of the shuttle, reporting any problems that need attention to the manager; Assist guests in securing other forms of transportation as needed; Work together with other attendants to ensure each guest has a personalized experience and will “dive” to open the door for all guests; Assist lobby attendant in keeping entrance area clean and organized; “Be the difference” with all guest and employees and do more than just “the norm”

Requirements

At least one year in a customer service role with high guest interaction; Valid Drivers License with no infractions; Ability to solve problems when they arise; Ability to work in a team environment is a must; Pleasant and helpful personality; Must be able to work a full shift standing and running to retrieve cars; A strong desire to make an impact on other people; An outgoing and engaging personality; Excellent verbal communication skills; Ability to work in a fast-paced setting; Must be available to work various shifts including weekends and holidays

Nice to have

Hospitality industry experience is a plus

Benefits

Supportive and inspiring environment; Comprehensive training programs