Site Merchandising Specialist (1 Year Contract)

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix, Kt by Knix, and Mntd. Come join us if you are looking for a purpose-driven and authentic career!

Responsibilities

Assist in the daily site merchandising for Knix.com and Knix.ca, with consideration of aesthetics, brand, and inventory availability; Assist in developing weekly/monthly/quarterly merchandising plans to support product launches and continuously improve the customer experience; Develop extensive post-mortems and provide actionable merchandising recommendations on campaigns/collections; Execute plans for new product/colour launches, campaigns, promotions, and other site changes; Maintain product catalogue, ensuring product data is complete, accurate, and reflective of available inventory for the eCommerce site and in support of retail; Support in upload and consistently of all site assets (images, copy, UGC) and maintained to available brand guidelines; Daily merchandising of site in accordance with inventory levels obtained from partners in Operations and Product; Monitor the site for daily errors to ensure site information is accurate and consistent, and track updates that need to be made; Conduct QA testing prior to any new site content, products, or promotions going live, in collaboration with the Dev/eCommerce product team; Use data to make recommendations for site improvements, build A/B test hypotheses, and execute tests; Support optimization of catalog and merchandising including offboarding and onboarding of seasonal products; Constantly scan the competitive landscape for best-in-class site merchandising and bring recommendations to the team

Requirements

3+ years' merchandising experience in an eCommerce retail environment; Working knowledge of Google Analytics/web analytics and SEO; Strong analytical skills; Working knowledge of Microsoft Office or G Suite; Ability to work in a fast-paced environment; Excellent written and verbal communication skills; Passionate about improving websites, merchandising and customer obsessed; Natural collaborator and great communicator; Strong sense of responsibility, work ethic, and effective time management skills; Love problem-solving; Data-oriented and can tell stories from a large set of data; Curious, open to perspectives, and seek feedback; Motivated self-starter; Proactive, positive, and inspired by Knix and our mission

Nice to have

Professional working experience in Shopify

Benefits

100% coverage of extended health and dental premiums for permanent full-time employees from first day; Access to mental health support through Employee Assistance Programs (Dialogue); Paid Parental Leave tops up salary to 80% for eligible permanent, full-time employees; RRSP matching program for permanent full-time team members; 50% discount on Knix products; Monthly bonuses