SOC Operator

The selected candidate will be hired directly by Control Risks as a Security Operations Center Operator based in México City. The candidate will be responsible for monitoring relevant events in México, with a particular focus on the state of Tamaulipas and México City, especially in areas surrounding locations frequently visited by the Client's travelers.

Responsibilities

GPS tracking and traveler check-ins during transfers; Support the preparation of reports covering incident updates, geofences, relevant events, unauthorized routes, and general recommendations; Send real-time information and alerts to users while they are en route; Assist in developing standard tracking and communication protocols with travelers; Maintain constant coordination and communication with the Security Manager and Control Risks assets in the event of security incidents involving travelers

Requirements

Teamwork; Strong communication skills; Organized and able to multitask; Analytical thinking; High school diploma completed; Intermediate English level (minimum B1); Availability to work rotating shifts; Proficiency in Microsoft Office (Word, Excel, PowerPoint, Planner)