Social Services Assistant

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for assisting in establishing and delivering a comprehensive social service program to support to residents and their families, while ensuring compliance with all applicable federal, state, and company regulations. The Social Services Assistant is also responsible for offering support for the Director of Social Services by guiding community staff in matters of residency advocacy, protection, and promotion of resident rights. This position reports directly to the Director of Social Services.

Level of Formal Education: A Bachelor’s degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

Area of Study: Social Services preferred

Years of Experience: 1+ years

Type of Experience: Social Services, Psychology, Social Work, Counseling, etc.

Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with all others.

Technical Competencies: Basic computer skills

Skills and Abilities

Personal Attributes: Patient, understanding, professional demeanor

Responsibilities

Assist with assessments and identify resident’s psychosocial needs and facilitate methods of meeting with those needs.; Assist with promoting staff sensitivity to the unique needs of the residents by education staff regarding possible reasons for resident’s feelings and behaviors when needed.; Assist with assessments and complete the sections of the Minimum Data Sheet (MDS) assigned completely, timely, and accurately.; Assist with documents of the social care component of the Comprehensive Care Plan for each resident as identified by the interdisciplinary team with seven days of completion of an MDS.; Assist with understanding and actively promote use of the problem-solving process to obtain positive resident outcome.; Assist with the understanding of the residents’ rights and utilize this in practice of service delivery.; Assist with and act as a liaison with social, health, and community agencies.; Assist with the uses of appropriate counseling techniques to affect a positive change in resident’s psychosocial status.; Assist with developing and maintaining contacts with hospitals to increase admission applicants.; Attend care plan meetings to provide professional guidance to improve the quality of services rendered to residents and families.; Assist with the admission process as needed.; Assist with marketing the facility to outside contacts.; Assist with contacting the families regarding resident needs.

Requirements

Ability to communicate and actively listen effectively.; Multi-tasking skills and manage time effectively.; Exceptional organizational skills.