Software Architect

This position is needed to define and drive architectural vision, strategy, and alignment across multiple products and domains at company scale. As a senior-most technical leader, you’ll set long-term technical vision, establish architectural guardrails, and ensure coherence across distributed systems and platforms. You will drive cross-organizational initiatives, solve complex and ambiguous technical challenges, and elevate the technical standard for Twilio company-wide.

Responsibilities

Set and communicate long-term architectural vision, aligning teams and leadership across Twilio.; Lead cross-product architecture reviews, standardize engineering practices, and drive foundational technical investments.; Solve the most complex, ambiguous technical challenges at platform and company-wide scale.; Mentor and guide principal and staff engineers, fostering a culture of engineering excellence and continuous improvement.; Partner closely with product, engineering, and executive leaders to shape strategic direction and technical investments.

Requirements

15+ years of experience designing and scaling distributed systems and platforms.; Demonstrated ability to set technical vision and strategy at an enterprise or company-wide level.; Expertise in system design, reliability, scalability, security, and cost optimization for large-scale architectures.; Experience leading cross-functional initiatives and resolving highly complex, ambiguous technical problems.; Proven record of mentoring senior engineering talent and elevating organizational standards.; Exceptional written and verbal communication, influence, and leadership skills.; Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Nice to have

Experience in cloud-native, multi-region systems and architecture patterns.; History of driving adoption of engineering standards across multiple business units or product lines.; Experience with observability, platform capabilities, and data architecture at scale.; Open-source project leadership or significant external technical impact.; Prior experience in high-growth SaaS, communications, or platform companies.

Benefits

competitive pay; generous time off; ample parental and wellness leave; healthcare; retirement savings program; much more; support for volunteering and donation efforts